• The accelerated cloud adoption in ASEAN is driving the market awareness and maturity in the region. Enterprises are starting to look for more advanced features such as integrated cloud solutions with other ICT domains.
• New requirements are also driving competition and attracting global cloud players to expand their footprints to capture the high growth opportunity.
About a year and a half since the pandemic first hit the region, ASEAN enterprises had gone through various ICT transformations including accelerated cloud deployments to enable remote working. The awareness and maturity of cloud have significantly increased in the last 18 months. Based on our recent engagements with leading cloud providers and enterprises in ASEAN, some of the current key trends in the cloud market are the convergence with other ICT domains, hyperscalers’ momentum, and the beginning of edge computing.
The role of IT services providers in offering IoT solutions to enterprises is important for delivering successful engagements that might otherwise have been thwarted by ecosystem fragmentation and complexity.
GlobalData’s August 2021 report on IT service provider IoT solutions highlights vendors that have developed unique portfolios and end-to-end solutions that can break through enterprise skepticism and reduce worry.
The fragmentation of the supplier ecosystem has long been a barrier to adoption of IoT, as enterprises are often confused, frustrated, and worried about having to separately negotiate, pay for, and manage connectivity, devices, security solutions, management platforms, and vertical solutions from multiple suppliers. The central role of IT services providers (ITSPs) in making IoT and other complex technologies easier to use while simultaneously helping to solve business problems is to offer a one-stop shop. This approach combines the ITSP’s own and third-party partner solutions, while adding advisory, integration, professional and managed services, and end-to-end vertical solutions. Continue reading “IT Service Providers Play a Key Role in Ensuring Successful IoT Deployments”→
• Telefonica Tech is partnering with C2RO to offer an AI-based customer analytics solution that uses computer vision to understand the movement of people through spaces, with information segmented by demographics.
• The solution uses edge computing, which enables analysis of data near the point at which it was generated, ensuring that sensitive information remains on site.
Applications of computer vision are vast, ranging from quality control in the manufacturing process to monitoring of grape health in vineyards. Computer vision can also be used to analyze people, with applications ranging from determining building occupancy and traffic patterns, to ascertaining whether individuals are wearing face masks and adhering to safety protocols.
Telefonica Tech is helping its customers realize the benefits of computer vision. It is partnering with Canada-based C2RO to offer enterprises AI-based customer analytics that uses computer vision to understand the movement of people through spaces, with information segmented by demographics. The C2RO PERCEIVE solution is designed to help organizations better understand customer behavior by providing insights into customer and visitor traffic patterns, dwell times, demographics (gender and age), and points of interest, as well as queue measurements. Telefonica’s Smart Steps platform provides the socio-economic information. The solution targets venues, retail organizations, and governments, and is positioned as a solution that can help organizations improve the customer experience and optimize store and venue layouts.
The offer uses surveillance cameras that are strategically positioned throughout a venue (there is no need to upgrade to AI-enabled devices). The AI-powered C2RO PERCEIVE solution is installed on a local edge server so that data is analyzed on-site. Images are not extracted from the venue and therefore adhere to GDPR guidelines. Telefonica Tech assists from start to finish with professional services that include the definition of technical requirements, assistance with hardware identification and procurement (although the C2RO solution is based only on cameras, Telefonica Tech can help assist with obtaining sensors and other devices for other in-store analytics solutions), server configuration, and solution maintenance and support. The C2RO PERCEIVE solution is complemented and enriched with information and analytics from Telefonica Tech’s Smart Steps platform, which uses anonymized and aggregated mobile customer data to provide insights into population mobility and behavior.
• The time is ripe for mobile operators to ramp up their 5G deployment to enhance their coverage and speeds to support new applications.
• Mobile operators with substantial mid-band spectrum and deployed massive multiple-input and multiple-output (M-MIMO) technology can deliver faster speeds and achieve service differentiation.
The deployment of 5G is well underway and people around the world are having a taste of the next-gen experience. GlobalData forecasts 5G subscriptions will reach 861 million by end of the year, doubling the figure in 2020. The availability of 5G is also rising in major cities, based on a study conducted by Ookla (Global 5G Benchmark Report Q1 – Q2 2021). The study defines availability as the percent of users on 5G-capable devices that spend the majority of their time on 5G, both roaming and on-network. Besides coverage, the availability of 5G-capable phones is a key factor in driving adoption. According to GSA, there were over 600 commercially available 5G devices in August 2021, which included mobile phones from major brands such as Apple, Samsung, Huawei, Google, and Xiaomi. While the initial focus was in launching 5G commercial services, the race now is about increasing availability and speeds.
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