• The workplace is going through transformation, leveraging technology to enable workers to be more mobile and collaborative.
• Telstra’s FMC solution helps to overcome several challenges in integrating UC&C and mobility solutions which overcomes some pain points faced by enterprises.
Telstra launched its Liberate fixed-mobile convergence (FMC) solution at Vantage 2017 with the aim to free workers from their desks. This launch is timely because workplace transformation is underway and enterprises want to achieve workforce mobility. This benefits individuals who want greater work-life balance, and for an organization, it means productivity and competitiveness. Many Australian organizations see this as a strategic move that will motivate staff, enhance collaboration and reduce overheads.
Companies are segmenting their highly mobile users and looking at FMC solutions that can re-direct their calls over a VoIP network to reduce mobile costs, including not only roaming costs in the case of frequent travellers, but also in cases of ‘mobile-only’ offices.
Service providers that are offering FMC solutions to enterprises include Verizon (Global FMC), BT (Onevoice Anywhere), and Orange (Mobile Access).
The good things about FMC solutions are they can work to reduce mobile costs, leverage companies’ existing infrastructure (e.g., VoIP VPN), offer one number and identity, and work on any mobile carrier networks. In terms of the sales process, price points are reasonable at EUR 4 to EUR 7 per user, per month, and trials are easy enough to get off the ground; it can take less than two weeks for an administrator to set this up via an online portal. Customers may cancel during the first three months with no early termination charge. Continue reading “Breathing Life Back into FMC”→