Premiums for mobile roaming and 4G will prevent business users from taking full advantage of other paid-for services, such as hosted applications and remote access services.
Business customers should begin to demand voice over WiFi as a standard part of their mobility solutions.
In a recent statement from Neelie Kroes, the vice president for the digital agenda in the European Commission, she spoke of her “dream” to see a “true, integrated single market.” Kroes went on to add that “in such a market, there is no roaming.” The fine details are a long way from being agreed upon, but this statement is a clear indication that the EU intends to go beyond capping mobile roaming fees within the EU and actually prohibit them altogether. The devil is always in the details with such legislation and business customers will undoubtedly hold suspicions that they will end up paying for roaming one way or another. There is no such thing as a free lunch and we all appreciate that MNOs have to make a profit. Vodafone UK, for example, has announced that it is investing GBP 900 million in rolling out 4G and upgrading backhaul and network infrastructure to cope with the rollout. As this is the investment required for only one European country, the task of convincing operators that it is in their interest not to set too high a price for 4G, and similarly roaming, might seem daunting. Continue reading “4G, WiFi and Roaming – Three Things That Should All Be ‘Free’?”→
Ignoring the impact of smartphones in the workplace is no longer an option.
A well constructed BYOD policy will deliver security and productivity benefits.
BT has this week gone to market with its latest bring your own device (BYOD) proposition, its BT Advise BYOD Quick Start suite, which includes monitoring and security services. BT’s launch has been backed by an accompanying white paper ‘Bring Your Own Device’. The conclusions of this report provide further proof that (as this writer has previously argued) enterprises can no longer afford to be without a BYOD policy. The research suggests that around 50% of employees are now formally allowed to use their mobile devices at work, but that actual usage rates are significantly higher. In other words, most companies now know that preventing mobile device usage is a losing battle. What is more significant for enterprises, however, is that 60% of the surveyed IT managers felt that using smart devices in the workplace increased worker efficiency and 84% of IT managers surveyed believe that a BYOD policy confers a competitive advantage, with 31% suggesting that a BYOD policy gives a ‘significant advantage’. Of employees surveyed, 59% stated that they use personal devices to access files from company servers. With productivity advantages on one side and real security risks on the other, perhaps the biggest surprise in BT and Cisco’s white paper was that the research suggested that the number of enterprises with an official BYOD policy in place has fallen. Continue reading “Corporate BYOD Policies Brings Security and Productivity”→
BYOD should be seen as an opportunity to boost worker efficiency.
BYOD creates security challenges, but there are effective MDM solutions available.
2013 should be the year when the cloud stops being a buzz word and starts to gain real traction, particularly for IP voice and unified communications (UC) services. The ‘cloud’ is an amorphous and much abused term, but despite its presence on the homepage of every telecoms provider in Europe, take-up of fully hosted voice and UC solutions has been slower than the hype would suggest. Persuading enterprises to part with their PBX is challenging. However, as fully hosted MS Lync solutions start to be offered by the majority of major telcos across Europe, alongside hosted Cisco, Avaya and Mitel-based solutions, and the case studies begin to emerge, enterprises should now have enough confidence to consider ‘taking the plunge.’ A hosted solution will not suit all businesses and virtualisation will be preferable for many over a truly cloud solution, but the overall need for a CPE-based PBX has all but been eliminated for the majority of business customers. Continue reading “2013 to Be the Year of BYOD and MDM”→