Summary Bullets:

• End users should see mobile video as an integral part of their UC solution.
• Microsoft Lync 2013 will steal many headlines, but other solutions are available.

Microsoft Lync 2013 is now beginning to deliver on the huge potential hinted at in Lync 2010.  Lync 2013 has been around for a while, and comparisons between the 2010 and 2013 iterations have also been made before.  What is different now is that telecoms providers are beginning to engage with key added features such as PSTN gateway functionality and, perhaps more innovatively, mobile video conferencing.  As ever, enterprise solutions necessarily lag behind the consumer market while quality, reliability and security issues are robustly addressed.  However, the fact that using a tablet to talk to people on the other side of the world via Skype video calls has become commonplace without much regard to such issues demonstrates that mobile video conferencing is ready to be seen as a ‘normal’ business tool.  Such is the strength of Lync 2013’s mobile video component (available over 3G, 4G and WiFi), that Interoute’s recent launch of hosted Lync was hailed first and foremost as part of its ‘Video as a Service Cloud’ (hosted in Interoute’s Virtual Data Centre platform).  Interoute states that by integrating the two services, customers are able to join video conferences from any device, from room-based solutions to smartphones and tablets. Continue reading “Mobile Video Conferencing Can Fully Connect Remote Workers” →