• At Enterprise Connect, the unified communications (UC) market’s slow and painful transition from hardware to software and services took an interesting and sudden toward platform-as-a-service offerings.
• It’s unclear if this “platformification” of communications heralds a new wave of investment and innovation, or is it yet another attempt to sell collaboration-enabled business processes (CEBP).
Toss a pebble into a still, small pond, and the ripples left behind will spread outward, eventually touching upon each and every inch of the shore. An idea is the same – and sometimes, when there’s more than one idea or pebble, they interact and interfere with one another, creating beautifully complex patterns of interference. Continue reading “Enterprise Connect 2016: It’s All About the PaaS, Stupid”