- Enterprises should be excited about the potential benefits of UC – including BYOD and mobile device management (MDM).
- Enterprises should also remember that traditional IP telephony and networking services remain business critical.
I wrote in my last blog that unified communications (UC) services are now finally achieving critical mass, and that widespread adoption is expected in 2014. In response to this positive surge, the marketing teams at every major ICT provider will be in over drive to proclaim the most unified, most mobility-driven, and cloud-based proposition. And, as I write on Christmas Eve, there are reasons for enterprises to celebrate this advent. BYOD, as I have previously written, is both a security concern and a potential efficiency driver if handled correctly. MDM packaged with single number dialling and unified email and messaging and (probably) presence functionality is something that enterprises should now be looking to roll out to all mobile workers. MDM on its own should be applied to every worker within an organisation, and cloud/network-hosted delivery is the only way for most enterprises to achieve this. Continue reading “UC’s Advent is Welcome, But Should Not Distract Enterprises from Their Core Fixed Services”