‘BT for Life Sciences’ Maps Progress in Biomedical/Pharmaceutical IT Industry

Brian Washburn
Brian Washburn

Summary Bullets:

  • The ‘BT for Life Sciences’ program has built up personnel expertise and ramped up partners and customers, and it is adding adjacent services.
  • While the pharmaceutical sector enters integrators’ territory, major telecom service providers target opportunities across the wide spectrum of healthcare services.

Service providers know well by now that enterprise cloud services are about more than selling low-cost compute power.  The value of a cloud service is in the sum of applications, expertise and agility the provider brings to the table.  BT has been heavily focused on solution building – in the past, to the point of overextending itself with large, specialized consulting and professional services engagements.  Since then, the provider has taken a more pragmatic approach, which includes delivering industry-specific, repeatable cloud solutions.  BT’s vertical solutions targets include pharmaceutical industry contracts, and its BT for Life Sciences business unit puts it in good stead to compete for these compute-intensive projects. Continue reading “‘BT for Life Sciences’ Maps Progress in Biomedical/Pharmaceutical IT Industry”

Optimum Lightpath Aims to Make ‘Focus on the Customer’ More Than a Catchphrase

B. Washburn
B. Washburn

Summary Bullets:       

  • Focus on the customer/ is a catchphrase, but it’s exactly what Optimum Lightpath is doing in an effort to bump up sales and support.
  • Optimum Lightpath has been listening to customers all along, which inspired several of its more recent service launches.

Optimum Lightpath, the business services arm of Cablevision, has been through several major shifts in how the company does business.  The company first became prominent as a competitive access provider; then, it broke out into its next level of growth by betting early on Ethernet services.  In 2011-2012, Optimum Lightpath is again changing as a company – this time not on a product level but in terms of perspective, as it re-focuses sales and support efforts to get closer to its customers by helping clients address their challenges.  At an analyst breakfast held at this May’s Cable Show 2012 in Boston, MA, Optimum Lightpath executives discussed the state of the company, the success to date of its products, and its direction. Continue reading “Optimum Lightpath Aims to Make ‘Focus on the Customer’ More Than a Catchphrase”