July 17, 2013 Leave a comment
- Dimension Data draws on its global professional services and in-country staff to operate its own successful managed video services offer.
- Dimension Data draws on its own tools, global video hardware support organization for rapid troubleshooting and resolution of customers’ issues.
Dimension Data is known for its global professional services and solutions building, outsourcing, network integration, hardware device installation and support. While it doesn’t have the name-brand recognition of the carrier-side global telepresence services providers, the company has been steadily building its Managed Services for Visual Communications base. The company now describes having 250 clients for its managed video services, representing 6,000 video endpoints and processing more than 20,000 calls per month, combining immersive and non-immersive endpoints. Read more of this post