What to Expect at MWC 2020 for the Enterprise

K. Weldon
K. Weldon

Summary Bullets:

• MWC is nearly upon us and GlobalData consumer, infrastructure, and enterprise technology analysts are anticipating the major topics and themes to be showcased at this year’s event.

• While 5G and IoT have been the two big (and broad) themes at the last two shows, this year’s focus may be more granular and, hopefully, will be based more on real-world solutions than on hype, as these technologies start to mature.

Every year at MWC, analysts prepare for a diverse array of one on one meetings, booth tours, and occasionally inspiring keynotes and panel discussions, as well as a barrage of media and marketing events aimed at getting analysts excited about new products and services and turning these into “story” ideas.

Assuming that coronavirus doesn’t further disrupt the event by the time it is scheduled (February 24th-27th) it is fairly easy to anticipate what we will see there. Like the last two years, this year’s show is going to be focused a lot on 5G, on IoT, and on new and improved offerings for both consumers and enterprises, including devices, services, applications, and infrastructure solutions. But since this is the third year in a row that 5G and IoT are the major themes (which is not surprising as MWC remains a show about the mobile industry and these technologies dominate the news cycle), we are hoping that this year will be more about the real world and less about the hype. Clearly IoT has been around for a long time, but has been somewhat disappointing so far in terms of revenues to the provider ecosystem. 5G has barely gotten started, but is already dominant in the service and product discussions of mobile operators and equipment vendors. Continue reading “What to Expect at MWC 2020 for the Enterprise”

UEM Update Shows Evolution to Advanced Analytics and “Zero Trust” Along with New Distribution Strategies

K. Weldon
K. Weldon

Summary Bullets:

• GlobalData’s latest analysis of the unified endpoint management (UEM) market shows how the evolution from MDM to EMM to UEM has changed the market, although the same vendors remain on top.

• Each of the upper-tier vendors, including VMware, BlackBerry, and MobileIron, is responding to the market’s fluid dynamics in unique ways, to differentiate themselves and serve the needs of more sophisticated users.

Top vendors in the UEM market have expanded their core mobile device, application, and content management features to encompass endpoint configuration management, client-server application enablement, secure collaboration, mobility analytics, and IoT device and data management and security. This transition is primarily driven by the convergence of traditional and mobile endpoints. As enterprise endpoints are increasingly mobile, management and security paradigms must adjust to manage data and applications from diverse devices (e.g., smartphones, tablets, laptops, and IoT devices) that can be active anywhere at any time. The need to conduct business on an ever-increasing variety of devices has also made enablement and innovation via mobility a business differentiator. And the massive wave of IoT devices still expected to flood enterprises in the coming years exacerbates the need to discover and manage an ever-broadening array of endpoints. Eventually, however, enterprise network vendors may take some share from UEM providers, by accomplishing the same level of mobile management and security through their equipment and services. In the meantime, UEM remains an important capability.

Continue reading “UEM Update Shows Evolution to Advanced Analytics and “Zero Trust” Along with New Distribution Strategies”

TM 5G Showcase Langkawi: Leading the 5G Race in Malaysia

A. Amir

Summary Bullets:

  • The 5G race in Malaysia is heating up with various initiatives announced by service providers.
  • Telekom Malaysia (TM) edges out the competition by leveraging its existing ICT portfolio, professional service capabilities, and R&D to offer end-to-end solutions.

The 5G scene in Malaysia is heating up, as the market is only a few months away from expected commercial availability. The regulator, MCMC, recently announced that 5G will be available to users by July 2020. Since the kickoff of the 5G Demonstration Project (5GDP) by MCMC in September of last year, the telcos have been making regular announcements about their progress. These include Celcom’s partnership with the police and municipal council on a smart city deployment in Langkawi, Digi’s launch of its 5G OpenLab in Cyberjaya, Maxis’ 3 Gbps in C-band 5G trial spectrum, and TM’s collaboration with players from other verticals to co-develop 5G applications in Subang and Langkawi. While MCMC has outlined 55 use cases in 32 sites across six states for the 5GDP, Langkawi has been the center of the attention, as the service providers placed most of their resources for their 5G initiatives on the island. Continue reading “TM 5G Showcase Langkawi: Leading the 5G Race in Malaysia”

CES 2020: Enterprise Treasures Among High-Tech Gadgetry and Games

Kathryn Weldon – Research Director, Business Network and IT Services – Americas

Summary Bullets:

• While most people go to CES to see exciting new devices and technologies for consumer applications, many of the same technologies enable compelling enterprise use cases.

• Enterprise offerings at CES 2020 featured solutions for healthcare, agriculture, manufacturing, public safety, and transportation, using technologies such as AR/VR, 5G, AI/machine learning and IoT/digital twins.

As CES renamed itself several years ago in order to remove the limitation of its initial laser focus on consumer electronics, the show has evolved to include high-tech solutions of all kinds for both consumer and enterprise use cases (as well as new infrastructure solutions from network and IT technology providers). Hidden among the cool immersive gaming applications and thin feature-rich sexy new AR glasses were a wide variety of enterprise focused companies and products. Technologies including AR/VR, 3D printing, AI/automation/robotics, 5G/wireless networking, and solutions for the next generation of connected car/autonomous vehicles were featured in many exhibits and keynote sessions.

Continue reading “CES 2020: Enterprise Treasures Among High-Tech Gadgetry and Games”

Enterprise Mobility Services Are Alive and Well

K. Weldon
K. Weldon

Summary Bullets:

  • While some elements of mobility portfolios remain static, all Tier 1 mobile operators profiled in GlobalData’s new report announced new capabilities for enterprise mobility in 2019.
  • New offerings included unified endpoint management, multi-sourcing integration, device enrollment options, security enhancements, and new consulting deliverables.

Enterprise mobility services have been a mainstay of service provider portfolios for many years; as a result, some offerings (such as MDM) have commoditized and the market may appear static. Core capabilities (i.e., mobile devices, device lifecycle management, mobile device management, enterprise voice and data plans, device- and application-level security management, application development/enablement, telecom expense management, and business and technical consulting) are table stakes. But, service providers generate substantial revenues from enterprise mobility and therefore services need to remain fresh and relevant. Continue reading “Enterprise Mobility Services Are Alive and Well”

Enterprise Mobility Management Forecasts Show Strong Growth in Mobile Application Management

K. Weldon
K. Weldon

Summary Bullets:

  • According to a new forecast from GlobalData, the market for enterprise mobility management (EMM) software reached $13.3 billion in 2019, a year in which mobile application management caught up to mobile device management in terms of revenues.
  • Does this growth imply higher revenue potential for mobile operators in selling managed mobility services?

According to a new forecast from GlobalData, the market for EMM software reached $13.3 billion in 2019, a year in which mobile application management caught up to mobile device management in terms of revenues. In fact, the five-year CAGR for mobile application management, at 27%, is significantly higher than for the other three software capabilities in the forecast, with mobile device management at 18.8%, telecom expense management at 10.3%, and mobile content management at 13.6%. (For the full report, click here.) Continue reading “Enterprise Mobility Management Forecasts Show Strong Growth in Mobile Application Management”

AWS re:Invent 2019: AWS Adds (A Lot) of Enhancements to its IoT Platform

K. Weldon
K. Weldon

Summary Bullets:

• At re:Invent and during the prior week, AWS announced a number of key enhancements to its IoT platform, including new capabilities for SiteWise, IoT Greengrass, IoT Core, and IoT Device Management.

• AWS has already gone from Strong to Very Strong in GlobalData’s latest rankings of top enterprise IoT platform providers (for more detail). These latest enhancements up its capabilities in the key buying criteria of data management, analytics, onboarding and troubleshooting.

IoT is a key growth market for technology solution providers and their business customers alike. As a result, the market for platforms that make IoT projects easier to deploy and manage, and more impactful to the companies deploying them, has grown significantly in size and scope over the past four years. There are hundreds of purported platforms on the market, but only a dozen or so stand out in the enterprise segment. Continue reading “AWS re:Invent 2019: AWS Adds (A Lot) of Enhancements to its IoT Platform”

Vodafone’s Device Lifecycle Management Service Simplifies Device Logistics for MNCs

K. Weldon
K. Weldon

Summary Bullets:

  • Global companies need to flexibly source the right set of mobile devices, with cost-effective payment options. They need to deal with repairs, returns, replacement, and end-of-life for devices and ensure that every device is fully configured and preloaded with applications in line with security policies – in multiple countries and with multiple contracts.
  • Vodafone has introduced a one-stop shop and scalable solution to deal with all of these thorny problems with a single service and supporting portal that provides everything from staging, kitting, configuration, and provisioning to repairs, replacement, and swaps, along with helpdesk support and visibility and management of customer assets.

Vodafone’s device lifecycle management (DLM) service was launched in 2017 with a catchy advertising and promotional initiative that used humor at the heart of a multichannel digital campaign centering on content designed to appeal to four target segments: specialist mobility professionals, IT decision-makers, finance, and procurement professionals. Continue reading “Vodafone’s Device Lifecycle Management Service Simplifies Device Logistics for MNCs”

Global Industrial IoT Services Update: What New Capabilities Were Launched by Operators Over the Last Six Months?

K. Weldon
K. Weldon

Summary Bullets:

  • GlobalData has completed its profile updates on IoT services for AT&T, Verizon, Vodafone, Deutsche Telekom, Telefonica, Orange Business Services, and Tata Communications, along with a Competitive Landscape Assessment.
  • IoT services are viewed as a major growth market by these operators, with both 5G and LPWANs providing new opportunities, global alliances extending footprints, and new services and end-to-end vertical solutions providing value to enterprises.

Every six months, GlobalData updates a set of global industrial IoT services profiles for Tier 1 mobile operators headquartered in the U.S., Europe, and – starting this year – the APAC region. The complete report, which includes links to the profiles as well as a discussion and analysis of trends and new offerings in the market, can be found here. Continue reading “Global Industrial IoT Services Update: What New Capabilities Were Launched by Operators Over the Last Six Months?”

Face Payment Means Never Having to Open Your Wallet

J. Marcus

Summary Bullets:

  • Telia and the digital labs of bank OP Financial in Finland have been working on adding ‘face payments’ to the Pivo payments app.
  • To be successful, 5G adoption may or may not be needed, but consumer acceptance of facial recognition technology will.

Retail is about separating people from their money, and recently, we’ve been seeing how advances in payment systems technology could soon separate innovators in the financial sector from laggards. At Telia, the Nordic telco’s engineers are putting its brand-new 5G network to use in combining these two innovation tracks for what may seem inevitable: face payment. Continue reading “Face Payment Means Never Having to Open Your Wallet”