Looking for a Magic Pill to Realize the Potential of AI? Look No Further Than Your Good Old Telephone Company

R. Bhattacharyya

Summary Bullets:

• Many organizations are unsure of how to best incorporate AI to meet their industry-specific challenges – often because the use case options are so vast and so varied.

• Organizations – particularly mid-sized businesses, companies starting out on their analytics journeys, or those rolling out IoT solutions – should explore the services available from their telecom provider, many of which have built out their professional services capabilities around digital transformation.

Despite the consumer hype around AI, many organizations still have no idea how to apply AI in the corporate world. Technologies abound, but the means to apply those to business outcomes remains elusive without help from expensive third party integrators with the necessary domain expertise. But help is already at hand thanks to ever present telecom service providers, which have taken on AI as a core competency. Continue reading “Looking for a Magic Pill to Realize the Potential of AI? Look No Further Than Your Good Old Telephone Company”

New Capabilities, Not Cost Savings, Are Biggest Driver of AI Adoption

R. Bhattacharyya

Summary Bullets:

  • Recent survey results reveal that companies have high expectations when it comes to artificial intelligence; close to half expect the technology to bring new capabilities to their organization.
  • Vendors are bringing new solutions to market to help companies implement their AI vision, offering solutions that speed and ease adoption of artificial intelligence, machine learning, and deep learning in particular.

Businesses are looking at artificial intelligence (AI) as a truly disruptive technology, with the potential to change the way they run their organizations. Unlike many other new solutions, which are often adopted because of their promises to cut costs, companies are embracing AI so they can to bring new capabilities to their teams or to improve the support they provide to their customers and partners. Continue reading “New Capabilities, Not Cost Savings, Are Biggest Driver of AI Adoption”

Overcoming the Obstacles to Cloud Collaboration

itcblog-bhattacharyya
Rena Bhattacharyya

Summary Bullets:

  • Cloud collaboration brings together two of the hottest trends in the IT industry.  It marries the productivity enhancements of collaborative solutions with the benefits of a cloud-based consumption model.
  • A recent Current Analysis survey shows that 64% of organizations use cloud services; of those, 26% already use cloud collaboration and another 15% plan to within two years.

Cloud collaboration is taking off – these services foster effective communication by bringing together real time communication such as voice, chat, video, and presence with persistent collaboration such as groups, messaging, activity streams, file editing/sharing, blogs, wikis, etc.  To be most effective, solutions must be easy to use, provide business analytics/intelligence capabilities, and integrate with line of business applications.  They should support the creation of a vendor ecosystem and deliver an integrated experience across applications and workflows. Continue reading “Overcoming the Obstacles to Cloud Collaboration”