CES 2020: Enterprise Treasures Among High-Tech Gadgetry and Games

Kathryn Weldon – Research Director, Business Network and IT Services – Americas

Summary Bullets:

• While most people go to CES to see exciting new devices and technologies for consumer applications, many of the same technologies enable compelling enterprise use cases.

• Enterprise offerings at CES 2020 featured solutions for healthcare, agriculture, manufacturing, public safety, and transportation, using technologies such as AR/VR, 5G, AI/machine learning and IoT/digital twins.

As CES renamed itself several years ago in order to remove the limitation of its initial laser focus on consumer electronics, the show has evolved to include high-tech solutions of all kinds for both consumer and enterprise use cases (as well as new infrastructure solutions from network and IT technology providers). Hidden among the cool immersive gaming applications and thin feature-rich sexy new AR glasses were a wide variety of enterprise focused companies and products. Technologies including AR/VR, 3D printing, AI/automation/robotics, 5G/wireless networking, and solutions for the next generation of connected car/autonomous vehicles were featured in many exhibits and keynote sessions.

Continue reading “CES 2020: Enterprise Treasures Among High-Tech Gadgetry and Games”

Enterprise Mobility Services Are Alive and Well

K. Weldon
K. Weldon

Summary Bullets:

  • While some elements of mobility portfolios remain static, all Tier 1 mobile operators profiled in GlobalData’s new report announced new capabilities for enterprise mobility in 2019.
  • New offerings included unified endpoint management, multi-sourcing integration, device enrollment options, security enhancements, and new consulting deliverables.

Enterprise mobility services have been a mainstay of service provider portfolios for many years; as a result, some offerings (such as MDM) have commoditized and the market may appear static. Core capabilities (i.e., mobile devices, device lifecycle management, mobile device management, enterprise voice and data plans, device- and application-level security management, application development/enablement, telecom expense management, and business and technical consulting) are table stakes. But, service providers generate substantial revenues from enterprise mobility and therefore services need to remain fresh and relevant. Continue reading “Enterprise Mobility Services Are Alive and Well”

Enterprise Mobility Management Forecasts Show Strong Growth in Mobile Application Management

K. Weldon
K. Weldon

Summary Bullets:

  • According to a new forecast from GlobalData, the market for enterprise mobility management (EMM) software reached $13.3 billion in 2019, a year in which mobile application management caught up to mobile device management in terms of revenues.
  • Does this growth imply higher revenue potential for mobile operators in selling managed mobility services?

According to a new forecast from GlobalData, the market for EMM software reached $13.3 billion in 2019, a year in which mobile application management caught up to mobile device management in terms of revenues. In fact, the five-year CAGR for mobile application management, at 27%, is significantly higher than for the other three software capabilities in the forecast, with mobile device management at 18.8%, telecom expense management at 10.3%, and mobile content management at 13.6%. (For the full report, click here.) Continue reading “Enterprise Mobility Management Forecasts Show Strong Growth in Mobile Application Management”

AWS re:Invent 2019: AWS Adds (A Lot) of Enhancements to its IoT Platform

K. Weldon
K. Weldon

Summary Bullets:

• At re:Invent and during the prior week, AWS announced a number of key enhancements to its IoT platform, including new capabilities for SiteWise, IoT Greengrass, IoT Core, and IoT Device Management.

• AWS has already gone from Strong to Very Strong in GlobalData’s latest rankings of top enterprise IoT platform providers (for more detail). These latest enhancements up its capabilities in the key buying criteria of data management, analytics, onboarding and troubleshooting.

IoT is a key growth market for technology solution providers and their business customers alike. As a result, the market for platforms that make IoT projects easier to deploy and manage, and more impactful to the companies deploying them, has grown significantly in size and scope over the past four years. There are hundreds of purported platforms on the market, but only a dozen or so stand out in the enterprise segment. Continue reading “AWS re:Invent 2019: AWS Adds (A Lot) of Enhancements to its IoT Platform”

Vodafone’s Device Lifecycle Management Service Simplifies Device Logistics for MNCs

K. Weldon
K. Weldon

Summary Bullets:

  • Global companies need to flexibly source the right set of mobile devices, with cost-effective payment options. They need to deal with repairs, returns, replacement, and end-of-life for devices and ensure that every device is fully configured and preloaded with applications in line with security policies – in multiple countries and with multiple contracts.
  • Vodafone has introduced a one-stop shop and scalable solution to deal with all of these thorny problems with a single service and supporting portal that provides everything from staging, kitting, configuration, and provisioning to repairs, replacement, and swaps, along with helpdesk support and visibility and management of customer assets.

Vodafone’s device lifecycle management (DLM) service was launched in 2017 with a catchy advertising and promotional initiative that used humor at the heart of a multichannel digital campaign centering on content designed to appeal to four target segments: specialist mobility professionals, IT decision-makers, finance, and procurement professionals. Continue reading “Vodafone’s Device Lifecycle Management Service Simplifies Device Logistics for MNCs”

Global Industrial IoT Services Update: What New Capabilities Were Launched by Operators Over the Last Six Months?

K. Weldon
K. Weldon

Summary Bullets:

  • GlobalData has completed its profile updates on IoT services for AT&T, Verizon, Vodafone, Deutsche Telekom, Telefonica, Orange Business Services, and Tata Communications, along with a Competitive Landscape Assessment.
  • IoT services are viewed as a major growth market by these operators, with both 5G and LPWANs providing new opportunities, global alliances extending footprints, and new services and end-to-end vertical solutions providing value to enterprises.

Every six months, GlobalData updates a set of global industrial IoT services profiles for Tier 1 mobile operators headquartered in the U.S., Europe, and – starting this year – the APAC region. The complete report, which includes links to the profiles as well as a discussion and analysis of trends and new offerings in the market, can be found here. Continue reading “Global Industrial IoT Services Update: What New Capabilities Were Launched by Operators Over the Last Six Months?”

5G Use Case Demos: How Different Operators See the Future

Kathryn Weldon – Research Director, Business Network and IT Services – Americas

Summary Bullets:

• At Mobile World Congress Americas and at the AT&T Business Summit, Verizon, Sprint, and AT&T showcased their latest (or their splashiest) planned 5G use cases.

• While many of these applications are still in trial mode, they demonstrate the kinds of use cases key operators envision will be possible and compelling as 5G become ubiquitous enough for enterprise adoption.

At recent events, including Mobile World Congress Americas and the AT&T Business Summit, operator booth demos were dominated by 5G use cases, probably because they make the splashiest demos and point to the future of what may be possible rather than the more sedate set of offerings in the market today.
Continue reading “5G Use Case Demos: How Different Operators See the Future”

Augmented Reality Growth in the Enterprise: What Will 5G Bring?

K. Weldon
K. Weldon

Summary Bullets:

  • Use of augmented reality (AR) is growing in the enterprise, but 5G is expected to light a fire under the still-nascent technology.
  • A recent AT&T hackathon on AR coupled with 5G highlights some novel approaches and use cases we hope to see grow over the next few years.

Augmented reality is the use of technology that superimposes a computer-generated image (generally a 3D one) on a user’s view of the real world, thus providing a composite view. AR in the enterprise is already growing, but not as fast as might be expected. It is often showcased by companies such as PTC, which has an end-to-end design and development suite based on its Vuforia acquisition. PTC highlights the ability to remotely train technicians, enliven marketing demos with the ability to show prospects new products in granular detail, and provide off-site instructions along with 3D visual overlays for on-site maintenance engineers as they fix machine components. Since 5G does not yet play a role in these kinds of use cases (i.e., 4G LTE seems to be fast enough to demonstrate and use them), it makes one wonder what faster access, ultra low latency, and network slicing will add. Continue reading “Augmented Reality Growth in the Enterprise: What Will 5G Bring?”

Is the Internet of Things Growing as Rapidly as We Hoped?

K. Weldon
K. Weldon

Summary Bullets:

  • Early forecasts for the IoT suggested that we would have 50 billion global devices connected by 2020, but in reality, we have only reached about 2 billion devices globally.
  • What are the reasons to be optimistic about the next five years when it comes to the growth of the IoT? What are the reasons to be pessimistic?

In 2010, we started to see huge excitement about the IoT from a diverse ecosystem of suppliers, ranging from operators and MVNOs to infrastructure vendors, module manufacturers, integrators, and solution providers. Early forecasts from companies such as Cisco and Ericsson suggested that by 2020 we would see from 20-50 billion devices connected. Continue reading “Is the Internet of Things Growing as Rapidly as We Hoped?”

Verizon’s 5G Analyst Event Details Strategy and Showcases Use Cases

K. Weldon
K. Weldon

Summary Bullets:

  • Verizon held an analyst event to highlight its 5G strategy for enterprises and demo a set of ‘real-world’ 5G applications.
  • The demos were credible and interesting, with some showcasing a very strong 5G value proposition.

Verizon’s 5G analyst event on September 4 at the operator’s Innovation Lab in Waltham, MA combined a presentation by Senior Vice President for Enterprise Innovation and 5G Solutions Toby Redshaw with a series of demos of 5G enterprise-focused applications. The event was aimed at giving analysts an updated perspective on Verizon’s approach to the market and showing that 5G applications are truly different from 4G applications due to the capabilities of the new network to support higher bandwidth, immersive experiences, and low latency. Continue reading “Verizon’s 5G Analyst Event Details Strategy and Showcases Use Cases”