Summary Bullets:
- Enterprises are deploying AI agents leveraging Google Cloud’s solutions and achieving positive business outcomes.
- Google Cloud offers the full AI stack, and its sovereign cloud and cyber solutions are especially crucial for enterprise customers.
AI agents are no longer an idea. They are now being deployed by enterprises to improve internal workplace productivity and external customer experience. At Google Cloud Summit Sydney (held on June 25, 2026), more examples of agentic AI in operations were presented, moving from deterministic AI chatbots to more autonomous systems. Bunnings, a home improvement, gardening, and hardware products retailer in Australia, upgraded its Buddy AI chatbot that helped customers with product search to an AI agent that takes customers’ descriptions of their projects and fills the shopping carts with the products that they need. Bunnings indicated an uplift of conversion rates and basket sizes when customers engage with Buddy. Similarly, Woolworths supermarket has an agentic AI powered Olive assistant that is able to build shopping baskets from recipe photos and assist with proactive meal planning. These two examples demonstrate how AI agents trained with proprietary knowledge (e.g., Bunnings’s DIY catalog and Woolworths’ recipe catalog) can deliver greater customer outcomes.
Enterprises deploying AI will appreciate the importance of data. To benefit from AI, it is necessary for enterprises to tap into corporate data to impart knowledge to AI agents. Google Cloud has the advantage in this area since enterprises have been adopting its products such as BigQuery to manage their data more effectively. Moreover, the company has other associated products such as Google Maps, Google Search, and Google Workspace that customers can leverage to enhance their AI capabilities. Transurban, an Australian road operations company and toll road operator, works with Google Cloud to transform its interaction with customers. While customer relationships are mainly transactional, Transurban now leverages Google Cloud’s solutions such as Gemini Enterprise, BigQuery, and Google Maps to power its Linkt app with the “Linkt AI” assistant, which proactively suggests optimal travel routes and toll options, dynamically adjusts schedules for prevailing weather, delivers timely account balance notifications, and offers discounted hotel and attraction bookings for upcoming road trips.
Data is the most valuable asset for enterprises particularly in the age of AI. Many companies across jurisdictions are increasingly concerned about security and sovereignty. Google Cloud offers a set of options for enterprises to meet their data and AI sovereignty requirements. It addresses not just the issue of data residency but also operational sovereignty and software sovereignty. Firstly, Google Cloud Data Boundary helps customers to meet data residency requirements through a set of controls, e.g., regions where data is stored, compliance programs, and external customer or partner managed encryption keys. This option allows enterprises to enjoy the benefits of hosting data in the public cloud for operational flexibility and high availability. Google Cloud is also offering support services with personnel meeting specific geographical locations as well as monitoring capabilities with real-time alerts when organization policy changes violate the defined compliance posture.
For customers that have a more stringent requirement on operational sovereignty, Google Cloud Dedicated addresses the need by enabling solutions to be operated by an independent local partner. The solution is hosted in a standalone, local instance of Google Cloud. The local partner maintains exclusive control over security-critical systems, identity management, authentication, etc. as well as controls over communication between Google and the Google Cloud Dedicated environment. For example, S3NS (a joint venture between Thales and Google Cloud that is headquartered in Paris, France) offers PREMI3NS services built on Google Cloud Dedicated for customers in Europe, now generally available in France. S3NS has achieved SecNumCloud 3.2 qualification from the French National Agency for the Security of Information Systems (ANSSI). Google Cloud Dedicated is also available in Germany (in preview).
For clients with the most stringent sovereignty requirements, Google Distributed Cloud (GDC) air-gapped allows complete isolation, without connectivity to an external network. The solution gives customers the flexibility to use general purpose compute and GPUs, and leverage open-source software. Google Cloud has also made its Gemini available in this air-gapped option, giving customers generative AI capabilities including automation, content generation, discovery and summarization. The GDC air-gapped solution is now deployed by many government agencies including those in Australia and Singapore within the Asia-Pacific region.
Besides sovereignty, Google Cloud has been bolstering its capability to offer stronger cyber defense. This includes the acquisition of Mandiant to add threat intelligence and incident response capabilities as well as Wiz for multi-cloud security defense. At the Google Cloud Summit, the company together with Wiz demonstrated how agentic AI can help to improve protection at scale and speed. Wiz is offering three AI agents with distinct roles: the Red Agent helps to uncover vulnerabilities and validate exploitable risks across web applications and APIs; the Blue Agent is the threat investigator that gathers evidence across cloud telemetry, runtime signals, and identity context to assess the severity of a threat and allow threats to be resolved more proactively; and the Green Agent is the investigation and remediation engine, identifying the root cause of a risk and the safest and most effective resolution. Wiz is known to provide security for cloud-native applications across major cloud environments including AWS, Microsoft Azure, Google Cloud, and Oracle. Following the completed acquisition on March 11, 2026, Wiz joins Google Cloud but operates independently to maintain its brand and key value proposition.
Google Cloud offers the full AI stack including applications and agents, AI models, data platforms, and infrastructure. It has also demonstrated strong momentum through broad customer references. However, the ability to drive AI adoption ultimately lies with its partner ecosystem and its willingness to support third-party products (including AI models) and help customers operate within a multi-cloud environment. Consulting partners such as Accenture and Mantel Group were featured at the Google Cloud event, and these partners play a crucial role in helping enterprises develop their business strategy around AI and implement solutions addressing data, security, governance, and other technology challenges.

