GDPR: What’s an Enterprise to Do?

G. Barton

G. Barton

Summary Bullets:

• Encryption is at the heart pf GDPR and can protect enterprises from potential breaches and mitigate the problems if they occur.

• Enterprises cannot expect ICT providers now to simply accept the risks associated with data handling and should look to work collaboratively.

At its analyst day on June 29, Interoute set out its view on GDPR and how it is seeking to help customers prepare their own operations for when GDPR goes live. Most IT providers are now beginning to talk about GDPR, and some such as AWS have already launched services that pre-empt GDPR’s requirements.

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Cisco’s Intuitive Network Demands Much More than App and Infrastructure Unification

Brad Shimmin – Research Director, Business Technology and Software

Summary Bullets:

• Cisco’s recent marketing campaign around “The Network Intuitive” calls for a radical rethink of the network where programmability, artificial intelligence (AI), and transparency point toward a self-aware infrastructure driven by business outcomes.

• But for that to work, for Cisco to help companies at last bridge the seemingly intractable rift that exists between IT and business concerns, the company will need to help its customers reimagine how apps are built.

It doesn’t matter if you run your enterprise app in the cloud or on premises, whether those apps are containerized, or if they adhere to a modern development paradigm (agile, RAD, et al.). Inevitably, each and every one will reveal what is perhaps the industry’s longest standing challenge — unifying IT and business. The app will go down; a database error will occur, client software will slow, or worse still the app may fall prey to a security breach or attack. And that’s when the finger pointing starts between development, IT, service provider, integrator or VAR, et al. Eventually the root cause of the problem will present itself, but in the meantime, reputations are sullied and money is lost. Read more of this post

The New Face of Application Performance Management in a Cloud Era

C. Dunlap

Summary Bullets:

• Application performance management (APM) is becoming the most important application lifecycle management component for PaaS offerings as DevOps seeks better insight into app performance

• A paradigm shift is taking place as large organizations move operations to the cloud, steering the focus from infrastructure capacity planning to the application layer

APM is being reinvented in a new cloud era to provide developers and operations with a window into advanced application performance. So much is at stake to ensure applications perform effectively that APM technology is being baked into the fabric of the application at its earliest test cycle phase to help developers combat problems before they commit to code. Read more of this post

Is the Promise of IoT Getting Lost in “Good Enough” Analytics?

Brad Shimmin – Research Director, Business Technology and Software

Summary Bullets:

• In studying buyer expectations and experiences from more than 1,000 IoT practitioners, GlobalData found that the majority of users rely upon basic reporting mechanisms as found in business intelligence (BI) systems when analyzing IoT data.

• This points to a significant mismatch between opportunity and expectation with enterprises setting the bar far too low when it comes to using IoT as a means of moving beyond basic operational efficiencies and into the realm of intuitive, self-governing business systems.
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Sprint & T-Mobile Merger Looking Real: What Does It Mean for the Enterprise?

K. Weldon

K. Weldon

Summary Bullets:

  • Industry ‘chatter’ is intensifying as a Sprint and T-Mobile merger attempt seems increasingly likely.
  • Given each company’s relatively weak position in enterprise services, a combination will not result in a superior enterprise mobility portfolio, at least at first.

Sprint and T-Mobile merger rumors have been circulating for many years, as the number two and three mobile operators are in many ways a likely pairing to go after Verizon and AT&T, possibly expanding business focus, lowering prices and improving customer responsiveness. Read more of this post

Cloud Foundry Summit: The Growing Effects of ALM on CFF

C. Dunlap

Summary Bullets:

  • CFF needs to target a broader audience of providers as part of the ALM ecosystem to address DevOps pain points.
  • OSS technologies and initiatives will play a major role in expanding ALM in the next 12 months.

As usual, multi-cloud benefits were the reigning theme around Cloud Foundry Foundation’s (CFF) primary objective. The open source multi-cloud PaaS project created by parent company VMware has made significant strides rallying a vibrant community of contributors, including IBM, Google, Red Hat, SAP and its latest, Microsoft. A particularly crucial effort spearheaded by the group over the past year called Open Service Broker API helps illustrate its importance in promoting multi-cloud capabilities to further the business agendas and opportunities among members. The certificate supports a consistent API to allow CFF members to jockey deals among cloud competitors in order to share and leverage high-value services which enterprises seek. So, for example, Red Hat can offer Amazon Lambda to its customers, while Amazon makes Red Hat OpenShift available to its customers, a recent arrangement made possible via Service Broker. Read more of this post

Nokia AP Analyst Summit: Going Beyond Infrastructure and Getting Closer to the Enterprise

A. Amir

Summary Bullets:

  • Entering the enterprise services market, Nokia has defined its market position and target segments, but its direction is still unclear, especially with its multiple sub-brands.
  • Nokia’s brand visibility is still low in Asia. Solid strategies are required to win the market, especially with greenfield accounts.

At Nokia Asia-Pacific (AP) Analyst Day in Hanoi, Vietnam last week, Nokia shared its AP business updates and plans, covering topics from hardware to software, products to services and carriers to other enterprises. As one of the pioneers in digital communication technology, Nokia’s capabilities in providing network infrastructures to carriers do not need any introduction. Nokia is rated as a ‘leader’ in GlobalData’s product assessments for small-cell, GPON and next-gen edge solutions, just to name a few. However, Nokia may not be the brand you would think when it comes to the enterprise services market. While it has several enterprise offerings through its sub-brands or previously acquired brands, its overall direction in this market is still not very clear. One of the key topics discussed at the event was Nokia’s initiative to streamline its strategy, portfolio, position and target segment in the enterprise services market. While the AP market is promising, it is also highly challenging. Can Nokia win and survive in the enterprise market? Will it have a clearly defined value proposition and potentially be able to compete against its traditional channel partners? Read more of this post

‘Mitel or MI-o-Tel?’ – Adding a Voice to IoT

T. Banting

Summary Bullets:

  • Mitel is offering a cloud-based platform that integrates Internet of Things (IoT) technology with call routing and call control applications.
  • Hub One is working with Mitel to voice-enable IoT devices at Charles De Gaulle airport and provides text-to-speech alerts on the opening of defibrillator cabinets.

At its Elite conference in San Antonio last week, Mitel disclosed details of its platform that integrates IoT technology with call routing and call control platforms. Utilizing IoT APIs that plug into its interaction engine and business rules engine, Mitel demonstrated how IoT can be integrated with real-time communications to literally give IoT devices a voice. On stage, Mitel showed how Amazon Alexa, mapped to Mitel’s AWS-based cloud service, could trigger mass notification messages to interested parties. While this specific demonstration sent out multiple notifications of bad weather alerts to those attending a picnic (very pertinent given San Antonio’s weather!), Mitel’s IoT infrastructure is being utilized in perhaps a less frivolous way at France’s largest and most important airport – Charles De Gaulle (CDG). Read more of this post

SD-WAN Competition Between Resellers and MSPs Will Heat Up

M. Fratto

Summary Bullets:

  • New products, technologies, workflows and architectures used by ISPs as well as IT’s growing acceptance of managed services are laying the groundwork for expansion of SD-WAN managed services.
  • Competition in the SD-WAN segment will increase as existing MSPs and resellers with MSP offerings enter the market.

SD-WAN is disrupting more than WAN services. It’s also the catalyst for the launch of a new round of managed services, which will have a significant impact on the SD-WAN competitive landscape. The clearly defined choice of how enterprises acquire products – via the channel versus managed services providers – is collapsing as MSPs launch new services based on the very same products being sold through the channel. It’s the rare case where a trend that’s great for buyers because of the flexibility it offers is also great for equipment vendors as they can sell more products, but there is a chance for hidden conflicts in the sales cycle. Read more of this post

OSS Technologies Which Are Key to Container, Microservices Adoption

Charlotte Dunlap – Principal Analyst, Application Platforms

Summary Bullets:

• Vendors are supplementing platform services via OSS tools and frameworks
• OSS drastically improves time-to-market for next-generation architectures and technologies

I’ve just wrapped up a spring tour of app platform vendor conferences. Despite the fact that innovative technology rollouts promise Netflix-like continuous delivery of modern apps, I’ve got some concerns. Inevitably while attending smaller technology sessions during said conferences, I’d encounter parties from both sides of the DevOps equation expressing frustration and confusion around how to implement modern hybrid cloud app development solutions. Read more of this post