Businesses looking for help with IoT deployments want companies with experience, in-house resources, and complete solutions.
When asked what they look for from suppliers for advisory, professional services, and other IoT requirements, the responses were diverse. Telecom service providers and IoT platform vendors appear to have unseated ITSPs and others for some key tasks.
A recent GlobalData survey of 1,000 global businesses deploying IoT projects included questions on the use of outside consultants and vendors to meet various requirements. The kinds of partners that were considered included equipment vendors (e.g., Cisco, Huawei), platform vendors (e.g., Ericsson, Cisco Jasper, GE, PTC), telecom services providers (e.g., AT&T, Verizon, Vodafone), IT services companies (e.g., Accenture, HPE, IBM), and software providers (e.g., Microsoft, Jive Software). The partner capabilities under consideration were technical consulting, systems integration, device and connectivity management, application development, proof of concept and testing, business consulting, and data analytics. The charts below show the full set of responses to these questions. Continue reading “To Which Partners Do Businesses Look for Help with IoT Projects?”→
How can technology vendors guard enterprise IoT buyers against the dangers of cost and complexity?
They should endeavor to solve specific IoT problems through readily consumable, outcome-based IoT services.
As my compatriot Kitty Weldon pointed out in a blog post earlier this week, the success or failure of an IoT project isn’t something you stumble on a year or two after rolling out a solution. A recent Global Data Technology IoT Enterprise Survey of more than 1,000 IoT buyers showed that failure happens very early on during the investigation phase of a given deployment and more often than not centers on the cost and complexity of the project at hand. Continue reading “The Three Pillars of IoT Success”→
LiveWorx brings together a meaningful slice of the IoT ecosystem and boosts momentum for PTC’s role in empowering the market.
Cisco’s stats from Monday on the high percentage of IoT project failures splashed cold water on the industry, but PTC is not letting this impact momentum.
PTC’s LiveWorx, still in progress, is an annual lovefest for the IoT industry, with the additional benefit (to PTC) of boosting/cementing its already strong presence within the industrial IoT sector. The company’s ThingWorx platform competes with other IoT application enablement platforms, but is strongly differentiated. It is a purpose-built offer for manufacturing and a comprehensive platform that appeals to a growing number of PTC’s installed base which use its other offerings, including its CAD (Creo) tool and its Product Lifecycle Manufacturing and Service Management software. This year, the event was fortified by a major new release of the platform, ThingWorx 8, which adds enhanced platform capabilities and role-specific applications for engineering and manufacturing, along with new partners, more expansive educational programs, and a new collection of service offerings for customers and partners. Continue reading “Live from LiveWorx: PTC Boosts IoT Morale and Momentum”→
At its annual user conference, customer experience management player Genesys introduced Kate, a personified artificial intelligence (AI) platform tailored to augment and automate multimodal customer interactions.
Genesys Kate, however, is not meant to compete with AI platforms such as IBM Watson or Salesforce.com Einstein. Instead Kate seeks to blend its own capabilities with those offerings, serving as an open platform.
Personified AI platforms – suddenly every technology vendor seems to have an AI persona that’s eager to strike up a one-on-one conversation. There’s of course IBM Watson, Amazon Alexa, Apple Siri, Google Assistant, Salesforce.com Einstein, and Adobe Sensei, but that somewhat lengthy list doesn’t even scratch the surface of what’s available when you bring AI bots like Mitsuku, Poncho, Melody, Rose, and my personal favorite, Dr. AI. And now we have Kate, a personified AI platform introduced by customer experience manager Genesys this week during its annual user conference. Continue reading “Genesys Jumps on the AI Bandwagon, Invites Others Along for the Ride”→
• Cost and higher priorities have led some firms to abandon their IoT plans
• IoT generates a small fraction of operators’ income
New research by GlobalData shows that the companies that give up on their IoT projects do so because they are too expensive to implement (41%), and because their priorities shift (23%). Another 21% found they are too costly to maintain.
GlobalData asked more than 1,000 users worldwide, mostly industrial firms, about their IoT investment intentions. Replies show that getting budget is less of an issue this year than last, suggesting firms are more willing to try out the technology. However, this also led to more projects being abandoned later in the project lifecycle. While most firms kill their IoT projects in the investigation phase, all firms in GlobalData’s 2016 survey pulled the plug at the latest during the pilot stage. This year, 6% abandoned their projects in each of the deployment and post-deployment phases, citing implementation and maintenance costs reasons. Continue reading “Cost Conundrum as Companies Quit IoT Shows Need for a New Business Model”→
OpenStack cloud deployment continues to grow, with the main business drivers among enterprise users including the desire to avoid vendor lock-in and the potential to enhance innovation and operational efficiency.
Specific criticisms of OpenStack focus on the current six-month release cycle, as well as the complexity of the installation process for new releases and insufficient support for containers.
At its annual user conference, Informatica quietly introduced an entirely new brand identity, which is designed to free the company from its ETL roots and target enterprise cloud data management.
To reach this goal, however, the company intends to do far more than merely switch up its logo and mission statement.
It is not uncommon for a technology vendor to make a break with the past by rolling out a new brand identity. Such efforts typically involve an extravagant launch party, an extensive marketing campaign, and of course, an extremely expensive logo retrofit. On average, these rebrands aren’t a good thing, at least not initially, since they’re often undertaken in response to an existing or anticipated threat. The idea is to create some cognitive dissonance among existing and potential customers, severing existing perceptions and creating new associations that are in tune with current (and hopefully future) market ideals. Continue reading “There’s a New Informatica in Town That Wants to Unleash the Power of Your Data”→
WannaCry, the largest-ever ransomware attack, is likely a harbinger of what’s to come.
The emergence of ransomware highlights the importance of tying security to data backup and recovery.
Suddenly, the whole world knows about ransomware.
While ransomware is no secret to those in the cybersecurity industry who have seen a steadily growing number of isolated incidents, to everyone else, ransomware made its presence broadly known late last week. The largest-ever single ransomware incident, a variant of the WannaCrypt strain known (aptly) as WannaCry, caught tens of thousands of organizations in at least 150 countries by surprise, likely causing millions if not billions in damage. Continue reading “WannaCrypt Global Ransomware Attack Highlights a Worsening Data Hijacking Epidemic”→
• Red Hat’s re-energized partnership with Amazon and its continued investment in Red Hat Insights smartly emphasizes AI-driven IT automation as a way to root out the foibles of human-mediated decisions in optimizing hybrid cloud/premises environments.
• Beyond automation, however, Red Hat’s growing focus on big data points to a distinct need within the industry to bring both operational and business analytics together within a single pane of glass.