Amazon Employees React Negatively to New Five Day Return to Office Mandate

Summary Bullets:

Amy Larsen DeCarlo – Principal Analyst, Security and Data Center Services
  • A survey of 2,585 Amazon staffers conducted by Blind, an anonymous social media platform, reported that 91% are dissatisfied with the new five-day in-office policy.
  • Separate Blind research involving employees from multiple companies found 65% are anxious about return to office (RTO) orders.

If there was any upside to the 2020 COVID 19-driven lockdown, the overnight move to remote work granted many corporate employees a new work from home perk. The move eliminated difficult and often costly commutes. Working from home also gave families flexibility to lessen the load in areas like childcare and logistics. But the biggest benefit of working from home might be the gift of time. Many enterprises retained at least hybrid working operations, requiring staff to come in on a limited basis. But now, more than four years after lockdown began, more corporations are calling employees back in the office for the full five days.

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Enterprises Rethink the Cloud Promise

C. Dunlap Research Director

Summary Bullets:

• Technology providers look to FinOps to answer mounting cloud cost concerns.

• GlobalData releases new state of the market report including Google, AWS, Microsoft, IBM, Oracle, Red Hat.

After only just coming into focus a couple years ago, FinOps is now becoming standard practice among global enterprises. DevOps teams are under increased pressure to verify that modern applications are being deployed in the most efficient and cost-effective manner through advanced monitoring and cost optimization tools. Ensuring this level of insight and best practices into how resources are being allocated, consumed, and managed has not been easily achieved, however, making it difficult to effectively economize new digitization investments.

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Maturing LEO Satellite Ecosystems Offer Opportunity for Operators

M. Rogers

Summary Bullets:

Low Earth Orbit (LEO) Emergence: The number of LEO satellite providers is increasing, with leaders Starlink and OneWeb being joined by newer competitors like AST Space Mobile.

Operator Opportunity: As LEO ecosystems mature there are many opportunities for operators to partner with LEO providers beyond just basic remote connectivity.

The market for LEO satellite connectivity is rapidly emerging. While in some cases the emergence of LEO might be seen as a competitive threat to traditional telco business there are many emerging opportunities for network operators to partner with LEO providers.

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Qualcomm Rumored to be in Talks to Acquire Intel

S. Schuchart

Summary Bullets:

• Qualcomm and Intel are big players in delivering the semiconductors that are used worldwide every day.

• There are significant financial considerations as to how Qualcomm could possibly finance a purchase as large as Intel.

Recently, it’s been reported that Qualcomm is in the early stages of negotiations to buy out Intel. Intel has been suffering from disappointing financial performance and has been restructuring the company as well as opening its fabrication plants to third parties. Intel has recently announced that it will be separating its fabrication business from the rest of Intel as part of its reaction to continued poor financial performance. Its recent travails have in part been caused by its being late to the party for chips designed for use in AI systems (more specifically GPUs), unlike chip rival Nvidia. Intel has also suffered from competition from long-time rival AMD in both the desktop and server market.

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BT’s AI Partnership with AWS Brings Internal Benefits and Suggests a Path to Enterprise Facing AI Relevance for Telcos

Gary Barton – Analyst, Business Network and IT Services

Summary Bullets:

• BT’s partnership with AWS gives internal BT divisional stakeholders a flexible path to generative AI (genAI) that should lead to customer-facing benefits and operational efficiencies.

• There is potential for the model used for this partnership to be adapted into an enterprise genAI solution with BT playing an aggregator role.

BT has announced the launch of BT GenAI Gateway, an internal genAI and large language model (LLM) platform delivered based on AWS technology. The solution has been built in partnership between BT and AWS, is hosted in AWS infrastructure, and makes use of AWS’ Amazon Bedrock (API access to genAI) and Amazon SageMaker (machine learning tools) solutions. Via the Bedrock platform, BT will have access to genAI foundation models (FMs) from companies such as AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and, naturally, Amazon itself.

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Healthcare Organizations Struggle to Evade Ransomware

Amy Larsen DeCarlo – Principal Analyst, Security and Data Center Services

Summary Bullets:

• A recent RiskRecon study of 1,454 serious ransomware cases finds that healthcare provider organizations account for more than 18% of these incidents, by far the most targeted sector.

• Geography was not a factor with healthcare providers under fire around the globe.

As an industry, healthcare is not exactly known as information technology-forward. The sector lags other verticals in IT adoption and innovation outside of medical technology, extending to cybersecurity where gaps in controls have rendered healthcare institutions vulnerable to ransomware and other types of attacks. Recently published research from risk management provider RiskRecon bears this out, showing that more than any other segment, healthcare providers are targeted in what the company terms “destructive ransomware events” in which the compromised institution’s operations are disrupted because of encryption of essential systems. The study, examining 1,454 destructive ransomware events that have occurred between 2016 and 2023, find that even if an organization has an excellent security posture itself, if there are any vulnerabilities in its supply chain, then it could be successfully targeted.

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Microsoft Joins BlackRock in $100-billion Investment Drive to Fund Data Center Infrastructure Projects

B. Valle

Summary Bullets:

• BlackRock is launching the investment vehicle with its new infrastructure unit, Global Infrastructure Partners.

• Microsoft and MGX, the investment company backed by Abu Dhabi (UAE), are general partners in the fund. Nvidia will act as an advisor, focusing on factory design.

Data center infrastructure stands at the crux of the generative AI (genAI) revolution: without bricks and mortar, without chips, without servers and networking gear, there would be no genAI bots. The power-hungry algorithms that feed Chat-GPT and other familiar platforms require vast amounts of hardware as well as lots of energy. The International Energy Agency (IEA) forecasts electricity consumption by data centers from workloads such as AI will surpass 1,000 terawatt-hours by 2026, more than twice the amount – 460 terawatt-hours (TWh) – used in 2022.

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Vodafone’s Microsoft 365 Copilot Rollout

R. Pritchard

Summary Bullets:

• Vodafone’s multi-country rollout of Microsoft 365 Copilot yielded quantifiable results in terms of productivity and efficiency.

• Eventually, generative AI (genAI) will not just deliver productivity improvements but corporate efficiencies – i.e., lower employee numbers.

Vodafone has extended its strategic agreement with Microsoft to roll out Microsoft 365 Copilot AI to up to 68,000 Vodafone employees across several countries. The goal is to further improve productivity, innovation, and digital efficiency. By freeing up time normally spent on monotonous tasks, employees will be allowed to focus on more varied and interesting work, enhancing services, and supporting Vodafone’s 350 million customers worldwide.

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Tencent is Eyeing Overseas Markets as the Chinese Tech Market Fast Approaches Maturity

I. Patel

Summary Bullets:

• Tencent is looking to expand globally to increase revenues. It is targeting a variety of industries in South-East Asia and the Middle East & Africa.

• As a software-only company, Tencent is less susceptible to western regulation potentially curtailing its activities.

Tencent’s recent Analyst Day and subsequent Ecosystem Summit this month was the vehicle used by the company to announce it is looking beyond China in earnest to expand and deploy its cloud and software solutions. Two regions were highlighted as key expansion areas: South-East Asia ex-China and Middle East & Africa.

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The Parable of Generative AI and the Data Center Construction Boom

S. Schuchart

AI, in all its hyped glory, has induced changes into almost every part of the information technology (IT) sector. We’ve seen NVIDIA’s value skyrocket over its market-leading GPUs for AI. We’ve seen Intel take a tumble over its failure to capitalize on the growth in AI chips. And we’ve seen every IT sector vendor add the term ‘AI’ to seemingly every solution.

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