Summary Bullets:

• Vodafone’s multi-country rollout of Microsoft 365 Copilot yielded quantifiable results in terms of productivity and efficiency.

• Eventually, generative AI (genAI) will not just deliver productivity improvements but corporate efficiencies – i.e., lower employee numbers.

Vodafone has extended its strategic agreement with Microsoft to roll out Microsoft 365 Copilot AI to up to 68,000 Vodafone employees across several countries. The goal is to further improve productivity, innovation, and digital efficiency. By freeing up time normally spent on monotonous tasks, employees will be allowed to focus on more varied and interesting work, enhancing services, and supporting Vodafone’s 350 million customers worldwide.

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