As Principal Analyst for Security and Data Center Services at Current Analysis, Amy assesses the managed IT services sector, with an emphasis on security and data center solutions delivered through the cloud including on demand application and managed storage offerings.
Amazon Alexa is relaying recorded consumer speech for analysis by Amazon staff and contractors for product improvements.
There is a simple workaround to turn off the default communications between Alexa and Amazon employees.
Alexa apparently needs a little help from human sources to better decipher user requests. Amazon acknowledged that individual staff and contractors in a number of countries including Romania, India, Costa Rica, and the U.S. each evaluate as many as 1,000 recorded requests to Alexa during their nine-hour shift. The staffers feed notes into software that provides better context to requests, which Amazon said will ultimately produce a better user experience. Continue reading “Amazon Catches Heat for Alexa’s Dependence on Human Intellect”→
Google is under fire for failing to disclose that its Nest Secure home alarm system has an embedded microphone.
Privacy advocates are calling for significant change in light of the digital giant’s checkered data handling history.
When Google announced in early February that the company had added a feature to its Google Nest Secure system that allows it to work with Google Assistant to become a smart speaker, some consumers were surprised to learn the home security and alarm system has an embedded microphone. Google copped to failing to disclose the integrated microphone, admitting that detail should have been included in product information. Continue reading “Google in Hot Water Over Latest Privacy Misstep”→
Reports surfaced that Apple ignored multiple efforts from an Arizona lawyer to alert the company that her teenage son had uncovered a bug which allows one FaceTime user to spy on another.
Twitter users blasted Apple for ignoring the lawyer’s attempts and then being slow to disable the affected feature and issue a fix.
News that Apple seemingly ignored repeated reports for a week that its popular FaceTime video app had an alarming privacy-invading bug is going viral on social media. Twitter users questioned whether Apple was ignoring calls to investigate a FaceTime group chat bug that allows the initial caller to listen on the call recipient even if the person on the receiving end didn’t pick up, or if the company might have been surreptitiously working on a fix before notifying users about the embarrassing flaw. Continue reading “Social Media Roasts Apple over Its Subpar Response to the FacePalm Bug”→
Diane Greene led the Google Cloud enterprise charge, helping the provider make up lost ground with an ambitious agenda that included significant acquisitions, investments in AI, and new strategic partnerships.
But, for all of Google’s forward momentum, the provider still hasn’t closed the gap with IaaS leaders AWS and Microsoft Azure.
Consumers’ unease with the misinformation, disinformation, and mishandling of personal digital data is driving new regulations and investment in developing new ways to protect content.
Inrupt, a startup founded by Tim Berners-Lee, wants to shake up the status quo with technology that will effectively decentralize the web and put more control in the hands of end users.
Twenty-nine years after the first successful Internet transmission using Hypertext Transfer Protocol (HTTP), the protocol’s developer, Tim Berners-Lee, wants to disrupt the web status quo. In an effort to address mounting concerns about privacy on the web, Berners-Lee is forging a path to return control over data access and storage to end users. Berners-Lee’s new startup, Inrupt, is pushing for adoption of an open source platform which could, if widely implemented, effectively decentralize the web. The platform, known as ‘Solid,’ takes aim at the current digital data model in which a relatively small number of dominant web players maintain significant access and storage control over the majority of end-user information. Continue reading “Web Pioneer Lays Out Ambitious Plan to Disrupt Digital World Order”→
Facebook executives have been on a summer apology tour after the Cambridge Analytica fiasco came to light but new information surfaced that shows the company is still not adequately protecting consumer personal data.
Lawmakers aren’t waiting for tech to self-regulate with California’s legislature passing a sweeping consumer privacy bill and federal regulators looking to follow suit.
Digital advertising, an $88 billion industry in 2017, is driving notable revenue expansion for some of the top social media platforms. However, this growth has brought with it some questionable practices in how user information is mined and shared. Facebook became a focus of intense scrutiny when it came to light that during the 2016 U.S. presidential election U.K.-based political consulting house Cambridge Analytical tapped data from tens of millions of Facebook users to build out voter profiles without express permission. Facebook executives conducted something of an apology tour, testifying in front of a U.S. Congressional Committee and promising more transparency about how user data is handled and applied. Continue reading “Privacy and Data Integrity in the Disinformation Era”→
Amazon teamed up with Berkshire Hathaway and J.P. Morgan Chase to create a separate operating company to find a more cost-effective and efficient way to deliver healthcare to the company’s respective employees.
While all three companies bring unique characteristics that set this union apart from other alliances, it is Amazon’s history of transformative innovation that elevates the alliance.
When three giants of their respective industries strike an alliance around U.S. healthcare, the world is bound to react (as are markets). And when one of those companies is Amazon, the word ‘disruption’ almost automatically enters the conversation. So, when news hit the wires that Amazon, Berkshire Hathaway, and J.P. Morgan Chase are entering a healthcare-related partnership to benefit their employees and lower their cost structure, speculation went into high gear and the conjecture started. Continue reading “Amazon Enlists Marquee Partners Berkshire Hathaway and J.P. Morgan Chase to Take On Healthcare”→
• Consolidation is the name of the game in cloud as more providers look to mergers and other moves to redouble their efforts against the better-resourced industry giants AWS, Microsoft and even Google
• Rackspace is following suit, finding a buyer in equity firm Apollo Global Management that will invest more in growing the company which will operate as a private entity outside the scrutiny of Wall Street
• Verizon told customers it is discontinuing its Public Cloud Reserved Performance and Marketplace public cloud services in April and that clients of the former will need to migrate their virtual machines to another environment, preferably its own Virtual Private Cloud.
• While the company is sunsetting its credit card cloud service, Verizon will continue to support other IaaS solutions including Cloud Storage
More changes are afoot in the public cloud as yet another provider pulls the plug on its credit card payment-accepting IaaS offer. Verizon is ending support for its Public Cloud Reserved Performance on-demand compute service this spring. The provider is also shutting down its cloud marketplace in April, ending the company’s first shot at building an online catalog that would compete against similar cloud storefronts from the likes of Amazon and Microsoft. Continue reading “Verizon Pulls the Plug on Two Public Cloud Services”→