Vodafone’s data analytics strategy continues to focus on both internal and external opportunities to harvest data (including aggregated, anonymized customer data) for increased efficiency and monetization.
Its update briefing for analysts was notable more about its progress in the latter.
Now is the time for businesses to be reassessing their workplace strategies.
Embracing change will bring benefits while resistance risks driving away key talent and younger employees.
The future of work is unknown, but one thing is certain: it will never be the same again. COVID-19 lockdowns have ingrained working from home to an extent that seemed unlikely in the naïve, pre-pandemic days of 2019. The return to the office has slowly begun, but it has been significantly delayed by the impact of new COVID-19 variants. Another factor slowing the return to the office is resistance from employees. This resistance is not necessarily militant, but is founded on a range of factors including freedom from the pressures of commuting, lingering health concerns, and most importantly, the fact that people have been able to do their jobs effectively while working from home. In fact, GlobalData research shows that most companies suffered no negative effects from the implementation of work-from-home (WFH) cultures and processes, and almost half saw a productivity increase. Continue reading “Now Is the Time for Businesses to Define the Future of Work”→
ICT contributes to a carbon footprint, but stats alone do not provide the full picture.
The industry is setting its own goals, but also enabling so many other sectors to be greener.
In the past two years, technology really kept us connected in the most challenging times.
GlobalData’s thematic research shows sustainability is one of the most important themes discussed in corporate boardrooms. While previous decades have witnessed environmental movements, the current wave is unprecedented. Each headline-grabbing event reinforces public opinion that companies must become more sustainable. Sustainability is being reported in annual reports and established into corporate strategy. Over the coming decade, the issue will further transform the way that business is conducted and extend across the supply chain. Companies that take sustainability seriously now will be better placed to succeed, and technology will be part of the solution. Continue reading “Connected Technology and Data Are Part of the Solution for Environmental Sustainability”→
• Customer Experience as-a-Service (XCaaS) represents the integration of UCaaS/CaaS.
• The chief mission behind XCaaS is raising engagement between employees from all parts of an organization and its customers to optimize the customer experience.
Appearances can be deceiving. In the cloud collaboration market, 8×8 lacks the name recognition afforded rivals such as Facebook, NICE inContact, Google, Slack, or Zoom. But the company stands out as one of the first to offer UCaaS (focused on employee communication and collaboration) integrated with CCaaS (focused on contact center agent interaction). XCaaS, or “Customer Experience as-a-Service” could lift 8×8 from the pool of “wannabes” and onto the VIP list.
• New analytics around network and application performance are bringing great visibility to administrators
• These new data sources rarely work with other data sources, making piecing together a picture difficult for enterprises
This is the age of analytics. Well, perhaps the computer era has always been the age of analytics, but today we are seeing a lot more discussions of analytics in general. Areas that are particularly suited to analytics are networking, as well as application performance. These areas are particularly suited because they deal with, for the most part, defined and known measurables. For instance, in networking, packet loss, latency, etc. are all known measurables. In application performance monitoring, you can measure application response time, error rates, and number of application instances among other application specific variables. There is a whole market dedicated to application performance monitoring, to say nothing of the newer observability platforms designed to help DevOps practitioners monitor performance.
VMworld 2021 will give greater prominence to ESG issues than any previous VMworld.
The challenge for VMware will be to demonstrate real transformation and momentum in its progress towards specific and measurable ESG targets.
At next week’s VMworld 2021, environmental, social, and governance (ESG) issues look set to receive greater prominence than in any previous year. Before 2020, VMworld events had only a scattering of professional development; ESG; and diversity, equality, and inclusion (DEI) sessions but no dedicated track for those topics. In 2020, VMware introduced the professional development track; and this year, the company plans to expand this track to include DEI and ESG sessions and rename the track to ‘Inspire Change.’ Continue reading “VMworld 2021: Environmental, Social, and Governance (ESG) Issues Take Center Stage”→
• Amazon Web Services (AWS) earmarked $40 million over the next three years to support organizations working to advance healthcare equity over the next three years via AWS credits and technical support
• This is a follow on to a program AWS launched in 2020 to improve health diagnostics in which it has so far assisted 87 organizations in 17 countries
AWS is flexing a fairly mighty philanthropic muscle with a new program dedicated to advancing global healthcare equity and improving medical outcomes. By offering qualified non-profits, research institutions, and other organizations computing credits, technology, and other supports, AWS is hoping to advance an agenda to better support underserved and underrepresented communities. The program is directed to organizations developing cloud-based healthcare solutions.
The AWS program is targeted at organizations that are addressing any of three major imperatives: Expanding access to health services; lessening disproportionate negative health outcomes in underrepresented communities by addressing root causes of disease and illness; and tapping into larger data sets to promote equitable care systems.
IoT is reducing costs, eliminating waste, and improving quality across the agriculture sector.
The next step is automation, with 5G-enabled robots in Sweden poised to get their hands dirty in the field.
There is now an autonomous ‘field robot’ which can pull weeds faster – and presumably more accurately – than any farmworker, at least according to Ekobot AB’s ‘precision agriculture’ tagline. The smart agriculture approach, which utilizes artificial intelligence, automation, and the public 5G network, should reduce costs and improve performance of the farm. Ekobot’s mission is to be able to offer practical and sustainable solutions to agricultural issues while reducing workloads with autonomous tools for vegetable farmers. Continue reading “Robot Farmers Will Require 5G, but Agriculture Is Already Getting Smart with IoT”→
Service providers are picking up their pace again in developing 5G capabilities.
Solution co-creation is key not just in building solution capabilities but also in driving brand share.
Early Pace of 5G in Malaysia
Malaysia had an early start with 5G. The race between service providers began in mid-2019 when Celcom launched the country’s first live 5G cluster trial that enabled various use cases across multiple verticals (for more, please see “Celcom Leads the 5G Race in Malaysia with 5G Live Cluster Field Trial,” July 29, 2019). This was only a few months after the launch of the very first commercial 5G network in the world. Not long after that, Maxis announced a partnership with Huawei to deploy 5G and develop use cases, Digi partnered with Cyberview on the 5G OpenLab to co-create 5G smart city applications, and TM shared its plan to be the first provider to offer 5G standalone (SA) network. The government, MCMC, also played key roles in driving the technology development in the country. It established a 5G task force in December 2018, hosted a 5G event in April 2019, collaborated with telcos and other industry players to launch 55 use cases across 32 locations (5GDP), and planned for commercial availability of the technology in the first half of 2020 (for more, please see “5G Enterprise in Malaysia: Strong Push by the Government Despite Low Market Maturity,” October 17, 2019). It was ahead of many other countries in the region. Continue reading “5G War Begins Again in Malaysia as Launch Nears”→