Cloud and Mobility Underpin Future Communications, but Enterprise Requirements and Stakeholder Needs Will Dictate the Migration

Cindy Whelan
Cindy Whelan

Summary Bullets:

  • In determining long term plans for communications and collaboration services, enterprises must not only consider corporate requirements, but also understand how stakeholders want to work.
  • Cloud and mobility are the linchpins of enterprise communications going forward, but providers must be prepared to support on-premise infrastructure and applications that are already in place.

BroadSoft held its Connections event a couple of weeks ago, under the theme “Defining the Future.” During the event, there was a panel about The Future of Work that yielded some interesting perspectives from enterprises regarding the shift to new communications models. The companies were from the hospitality, healthcare, and education verticals, and while all agreed on the need for cloud and mobility, there were different perspectives on how to get to the next level, and some of the challenges they faced. Continue reading “Cloud and Mobility Underpin Future Communications, but Enterprise Requirements and Stakeholder Needs Will Dictate the Migration”

API Providers Remain Unclear Over Enterprises’ Requirements for API Services

Charlotte Dunlap
Charlotte Dunlap

Summary Bullets:

  • Vendors prioritize API management technologies as part of MADP and PaaS offerings.
  • There are mixed messages over how enterprises will consume API services.

Recently, while at Oracle’s fall conference, I attended a session on the new API economy. The speaker began his presentation by asking how many developers in the audience had begun API projects with the aim of achieving new monetary revenues as a result. Most in the audience raised their hands. He then asked how many would like to have API solutions provided by said vendor, and no one raised their hands, much to his amazement. Continue reading “API Providers Remain Unclear Over Enterprises’ Requirements for API Services”