- In determining long term plans for communications and collaboration services, enterprises must not only consider corporate requirements, but also understand how stakeholders want to work.
- Cloud and mobility are the linchpins of enterprise communications going forward, but providers must be prepared to support on-premise infrastructure and applications that are already in place.
BroadSoft held its Connections event a couple of weeks ago, under the theme “Defining the Future.” During the event, there was a panel about The Future of Work that yielded some interesting perspectives from enterprises regarding the shift to new communications models. The companies were from the hospitality, healthcare, and education verticals, and while all agreed on the need for cloud and mobility, there were different perspectives on how to get to the next level, and some of the challenges they faced. Continue reading “Cloud and Mobility Underpin Future Communications, but Enterprise Requirements and Stakeholder Needs Will Dictate the Migration”