Tech Services Providers Tackle Sustainability

Summary Bullets:

R. Bhattacharyya

• Corporate initiatives to promote greater environmentally responsible polices have become increasingly important to a broader audience in recent years

• Accenture and Salesforce plan to bring to market services that help enterprises better track and measure progress in implementing sustainability initiatives, including those related to diversity and governance.

Initiatives that promote environmental sustainability have been making headlines. In the fall of 2020, the state of California declared it would ban the sale of new gasoline-powered cars and trucks starting in 2035. At the end of January President Biden announced plans to replace all federal government vehicles with electric vehicles. And two days later, GM made front page news by announcing that it would stop manufacturing gasoline and diesel fueled cars and SUVs by 2035.

While announcements in the automotive space command widespread attention, efforts to promote greater sustainability are quietly being implemented in other industries as well, including the technology sector. Technology services providers have taken a two-pronged approach to promoting improved sustainability. As a first step, they have vowed to reduce their own carbon footprints, with many French IT services firms assuming a leadership role. Atos, a French IT services provider, has pledged to reduce its carbon emissions by 50% over the next five years, and to reduce the carbon emissions it influences by 50% over the next ten years. Similarly, France-based Capgemini has committed to being carbon neutral no later than 2025 and to be net zero by 2030. These IT services companies plan to reduce business travel, increase the use of renewal energy, utilize hybrid and electric cars, scrutinize supply chains, and participate in initiatives such as reforestation.

The second, and complementary, part of technology providers’ strategies is to help customers reduce their carbon footprints. For example, Capgemini uses AI and analytics to help companies analyze and optimize energy consumption and implement logistics solutions that reduce fuel consumption. Atos is making significant investments in sustainability and expects that decarbonization activities will generate a 1% revenue increase for the company in the three to four years post COVID-19. In 2020 the company acquired EcoAct, a 160 person strong carbon reduction strategy consulting firm. Atos plans to work with EcoAct to launch a global Decarbonization Excellence Center in H1 2021 and will work with customers on decarbonization assessments and roadmaps for achieving carbon neutrality, and will offer digital solutions that decarbonize business processes. Continue reading “Tech Services Providers Tackle Sustainability”

Cable Companies and Smaller Mobile Operators Progress on the IoT Services Front

K. Weldon
K. Weldon

Summary Bullets:

  • Comcast, Cox Communications, and UScellular all launched IoT businesses in the 2016-2018 time period.
  • While the big mobile operators get most of the deals, these ‘alternative’ providers continued to improve their portfolios and gained new IoT customers in 2020.

2020 was a mixed bag for IoT services as COVID-19 tamped down some opportunities while spawning others, especially in the areas of healthcare, building management, and remote operations. While new services were launched by AT&T, Verizon, and T-Mobile, there are other service providers in the mix. MVNOs such as Sierra Wireless and KORE offer increasingly industry-specific IoT connectivity and platforms, using aggregated cellular connectivity from top mobile operators. In addition, several cable companies and consumer-oriented cellular providers also launched IoT services or full-fledged business units in 2016-2018 to further monetize their networks and offer added value to their business customer bases. In 2020, they added platform capabilities, launched services for new verticals with wide-ranging solution partners, and gained a sprinkling of new customers. Continue reading “Cable Companies and Smaller Mobile Operators Progress on the IoT Services Front”

API Management’s Rise to Power

C. Dunlap

Summary Bullets:

  • ALM technologies are being consolidated with API management, as enterprises seek improved management of business transformations.
  • Google illustrates API management’s growing importance via announcement of Apigee X’s new consolidated architecture.

API management’s ALM features are coming into focus, increasing the cloud’s value chain for companies tasked with accelerating digitization. Updated API management solutions are being infused with security, networking, and intelligent automation, moving beyond the management of API traffic and helping ops teams address new pain points including the detection of malicious intent and identification of anomalies, among other workflow automations. Continue reading “API Management’s Rise to Power”