There are opportunities for service providers to partner with hyperscale cloud providers to develop differentiated offerings; DXC’s contact center based on Amazon Connect is an example.
Cloud providers need to work with IT services providers with strong business and technical capabilities to accelerate the adoption of their services.
Hyperscalers such as Alibaba Cloud, Amazon Web Services (AWS), Google Cloud, and Microsoft Azure have developed a broad set of products and services to help enterprises transform their IT and become more efficient. However, they do not have many engineers and solution architects running around to help every enterprise deploy their technology, particularly if integration work is required. The hyperscalers are not in the business of helping customers integrate their solutions with existing applications. This opens up opportunities for service providers to develop managed cloud services through partnerships with hyperscalers and build expertise in both implementing solutions in different cloud environments and managing them. Continue reading “DXC Creates a Data-Driven Contact Center Solution Based on Amazon Connect”→
Early forecasts for the IoT suggested that we would have 50 billion global devices connected by 2020, but in reality, we have only reached about 2 billion devices globally.
What are the reasons to be optimistic about the next five years when it comes to the growth of the IoT? What are the reasons to be pessimistic?
In 2010, we started to see huge excitement about the IoT from a diverse ecosystem of suppliers, ranging from operators and MVNOs to infrastructure vendors, module manufacturers, integrators, and solution providers. Early forecasts from companies such as Cisco and Ericsson suggested that by 2020 we would see from 20-50 billion devices connected. Continue reading “Is the Internet of Things Growing as Rapidly as We Hoped?”→
Though unacknowledged, Huawei responded to growing global criticisms at its annual Connect Conference in Shanghai by introducing several new products in support of its full-stack, all-scenario AI portfolio.
With several new solutions spanning AI training and algorithm execution hardware, cloud services, open source projects, and ecosystem investments, Huawei intends to build a vibrant, sizable, and influential ecosystem of partners.
Huawei may be facing a global and escalating chorus of scrutiny, criticism, and outright censure right now over whether or not enterprise buyers should trust the Chinese technology giant. But, here in Shanghai, China at Huawei’s Connect 2019 conference, the skies are blue, the temperature is temperate, and the trees appear ready to don their glorious autumnal colors at any moment. This was the sentiment – only slightly paraphrased – delivered as a response to these challenges by Huawei’s Deputy Chairman and Rotating CEO, Ken Hu, during the opening keynote on Wednesday. Continue reading “Huawei Connect 2019: When It Comes to Combating Global Politics, Huawei Is Taking the Long View with Its AI Portfolio”→
• HPE has discontinued marketing and development of its IoT platform.
• HPE is instead moving forward in supporting IoT deployments with infrastructure and consulting, working directly with customers as well as third-party SIs and platform providers.
HPE was in Berlin this week as a primary sponsor at Industry of Things World 2019, a hands-on conference focused on industrial IoT and digital transformation for enterprises.
Despite the clear importance of IoT to HPE’s strategy, HPE Universal IoT Platform, which the company had been promoting aggressively for a few years since its launch in 2016, has been discontinued (although it is maintained in a few deployments where it is still being used). HPE found market requirements to be so diverse that attempting to provide a horizontal solution across all sectors and use cases won’t resonate with enough customers to make it worth it. Key industrial verticals – for example automotive manufacturing, which represents a large market opportunity for IIoT – expect a vertical template, and HPE never had much traction with its platform in manufacturing. With its origins in telco OSS/BSS systems, HPE’s solutions have worked well with large scale smart city deployments, although it found adding connectivity to devices challenging. Continue reading “HPE in Industrial IoT – Moving Away from a Catch-All Platform to Collaborative Solutions”→
TM has been offering SD-WAN since November 2018, but Maxis’ launch of its service last month marked the beginning of the real competition.
More carriers, integrators and resellers are expected to join the bandwagon, driven by customer demand.
SD-WAN in Malaysia
SD-WAN is not new; it has been around in the market globally for several years, offered by various providers such as carriers, system integrators and value-added resellers. The ecosystem is maturing, with a growing number of vendors and new capabilities having been developed (e.g., multi-vendor interworking, overlay-underlay integration, more virtual network services, network-cloud convergence). However, the market is only beginning to gain momentum in Malaysia. Telekom Malaysia (TM), the fixed-line incumbent provider in the country, launched the service in November last year, offering its customers two vendor options. The provider has not been aggressive in the market with its SD-WAN services due to the risk of losing its business from the legacy data services (e.g., IP VPN, Ethernet, Dedicated Internet) as well as the lack of competition. While there are smaller telcos, value-added reseller and system integrators such as RedTone, ViewQwest, Netpoleon, LNS and BreitKom in the market, its major competitor – Maxis – only launched SD-WAN last month, while Time has yet to offer the service. Continue reading “The Beginning of the SD-WAN Era in Malaysia”→
Q-loud developed an IoT solution for energy provider Techem, which it will deploy and operate.
Techem will offer IoT-enhanced smart building services to its customers in the real estate industry, leveraging Q-loud’s platform.
It seems like a pretty modest news item at first glance, a deal between a smaller German challenger in the IT and connectivity space and a specialist energy provider. Q-loud is the IoT unit of QSC AG, a business-oriented network operator and system integrator which has recently shifted its strategy away from traditional telco services for SMEs toward digital opportunities. The largest telcos in Europe, of course, are doing the same, trying to build new platform-based businesses. Some have made multiple acquisitions to get there (Orange invested EUR 1 billion in such acquisitions in 14 months), while the smaller QSC has taken a different approach: selling off a significant part of its telco assets to reinvest the proceeds in digital (the sale of subsidiary PlusNet earlier this year to EnBW Telekommunikation for EUR 229 million euros is funding development of its cloud and IoT businesses). Continue reading “Q-loud’s Data Hub for Techem Is a Prime Example of Telcos’ Platform Business Aspirations”→
Verizon held an analyst event to highlight its 5G strategy for enterprises and demo a set of ‘real-world’ 5G applications.
The demos were credible and interesting, with some showcasing a very strong 5G value proposition.
Verizon’s 5G analyst event on September 4 at the operator’s Innovation Lab in Waltham, MA combined a presentation by Senior Vice President for Enterprise Innovation and 5G Solutions Toby Redshaw with a series of demos of 5G enterprise-focused applications. The event was aimed at giving analysts an updated perspective on Verizon’s approach to the market and showing that 5G applications are truly different from 4G applications due to the capabilities of the new network to support higher bandwidth, immersive experiences, and low latency. Continue reading “Verizon’s 5G Analyst Event Details Strategy and Showcases Use Cases”→
• IBM is poised to grow its cloud services business by helping customers to accelerate their migration of mission-critical applications to the cloud.
• IBM brings a lot of value by helping customers remove complexities in their cloud migration; and avoiding vendor lock-in through an open source, hybrid cloud and multi-cloud strategy.
IBM held its annual analyst event – IBM Asia-Pacific 2019 Analyst Insights – in August 2019. The event was held in Singapore and coincided with THINK Singapore 2019, which was the first THINK event in the country. The THINK event helped IBM showcase its capabilities to customers in the country as it starts to ramp up customer engagement. Over the past few years, companies have experimented with AI and moved non-critical workloads to the cloud. IBM now advocates moving from experimentation to more substantial transformation to gain speed and scale. This will involve moving mission-critical applications (80% are still kept on-premises) to the cloud for scalability and agility. While this is ideal, to benefit from cloud-native features, enterprises need to deal with many layers of complexity ranging from regulations and compliance through to re-architecting legacy systems, security considerations, underlying infrastructure, and change management (people and processes). Continue reading “IBM Advocates Open, Hybrid, and Multi-Cloud in Helping Customers Transform their IT”→
• Managing technology change is more than just about the technology, it’s about business practices as well.
• Stagnation of technology leads to technological debt, which costs more than money to fix.
Far longer ago than I’m willing to admit, I worked for a now-defunct retail organization in IT. That organization prided itself on two things, its ability to fulfill business needs to a high standard without relying on external vendors or organizations, and its ability to extend the life of arguably ancient IT systems. Massive technological debt was accrued, all with the best of intentions. Continue reading “Technological Debt is More Than Just Money”→