• Managing technology change is more than just about the technology, it’s about business practices as well.
• Stagnation of technology leads to technological debt, which costs more than money to fix.
Far longer ago than I’m willing to admit, I worked for a now-defunct retail organization in IT. That organization prided itself on two things, its ability to fulfill business needs to a high standard without relying on external vendors or organizations, and its ability to extend the life of arguably ancient IT systems. Massive technological debt was accrued, all with the best of intentions.
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