The Sunset of IT Nerd Supremacy

S. Schuchart

Summary Bullets:

• After the mass adoption of computing, the IT department dominated as the final arbiter of every technology decision.

• Technology decisions are now driven by business needs but it isn’t armageddon for IT nerds. They can use their skills to solve problems related to enabling technical solutions.

When computing began and when it hit critical mass, technical knowledge, know-how, and experience was king. The IT department ruled the roost. Products and solutions suggested by other departments to solve their business problems were put under the microscope by the IT department and if they didn’t follow its operational or brand-loyalty/preferred vendor standards they were rejected. IT nerds (that is written with affection – I was one of them) used to pore over specifications such as speeds, feeds, frequencies, security, and storage. Vendors used to sell products, or an array of products in families, based on different technical specifications, and their messages were explicitly for the IT nerd. Overuse of ITIL and a certain level of technological arrogance meant that project implementation was very slow. Even updates were slow. IT nerds picked out products and solutions based almost solely on their technology use case.

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As Ransomware Attacks Accelerate in Frequency and Severity, How to Respond is Just One of the Questions

Amy Larsen DeCarlo – Principal Analyst, Security and Data Center Services

Summary Bullets:

• Reports surfaced that both MGM Resorts international and Caesars Entertainment had been hit with ransomware demands earlier this month.

• This comes in a year when both the frequency and cost associated with ransomware demands have skyrocketed.

Earlier this month both MGM Resorts International and Caesars Entertainment were targets of ransom demands. Caesars disclosed that it quietly paid off $15 million to hackers who had breached its customer loyalty database, negotiated down from the initial $30 million demand. MGM went the opposite route, refusing to pay hackers who took over its Okta authentication servers. The result was a multi-system outage that affected everything from reservation systems and digital room key processes to casino floor operations for at least ten days.

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Private Wireless Networks Growth Advances Slowly

Kathryn Weldon – Research Director, Business Network and IT Services – Americas

Summary Bullets:

• Operator announcements since Q2 2023 have not yet proven that private wireless networks are taking the world by storm as US and European operators have only touted a sprinkling of new deals.

• Operators anticipate substantial future revenues for 4G/5G private and hybrid private/public connectivity as well as for advanced beyond-connectivity services, but traction remains spotty. Most recent announcements are on technology advancements or partnerships.

The past six months haven’t quite proven that private wireless networks are taking the world by storm as US and European operators only touted a sprinkling of new deals. However, they still anticipate substantial future revenues for 4G/5G private and hybrid private/public connectivity as well as for advanced services for private network design, testing, PoC, integration, application enablement, edge computing, and ongoing management. Technology enhancements and partnerships made up the bulk of announcements.

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