Telecom Operators Look to Increase Their Role in Enabling Advanced Analytics for Enterprises

R. Bhattacharyya

Summary Bullets:

• Telecom service providers are looking to up the role they play in customers’ advanced analytics initiatives by offering services related to data preparation and project deployment and management.

• Mobile operators are eager to explore opportunities in the monetization of user information, but this must be done carefully and with an eye to regional regulations and privacy-related concerns.

Analytics is a hot area, with many organizations looking to leverage the wealth of information they collect to improve efficiency, enhance productivity, make more informed decisions, and improve the customer journey. However, there are many steps that need to be taken before data can actually yield the intended results. It must be collected, transported, curated, processed, and then visualized in order to provide value to end users. It’s a process that requires an ecosystem of vendors, and telcos are looking to expand the role they play. Their contribution to the transport component is obvious, but they are now looking to insert themselves in other parts of the process as well by offering services related to data preparation and project deployment and management. Continue reading “Telecom Operators Look to Increase Their Role in Enabling Advanced Analytics for Enterprises”