IT Service Provider Mobility Update: How Are Providers Enhancing Portfolios to Better Serve the Enterprise?

K. Weldon
K. Weldon

Summary Bullets:

  • IoT is a strong focus for all ITSPs, but there are multiple organizational strategies used to accommodate the growth opportunity without diluting the ‘cash cow’ of traditional enterprise mobility.
  • Mobile app development is evolving to better meet the needs of customers with faster development tools, use of open source resources, and new development and delivery options.

Current Analysis provides biannual update reports on the mobility services of key IT service providers such as Accenture, IBM, T-Systems, BT Global Services, HPE and CSC. Our most recent updates show some key trends.

As IoT grows in importance (but remains significantly lower in revenue than traditional enterprise mobility services), IT service providers are utilizing different strategies to balance the growth opportunity in IoT while maintaining the focus on the currently larger market of developing apps, providing advisory services, and offering EMM and security solutions. Some examples follow: Continue reading “IT Service Provider Mobility Update: How Are Providers Enhancing Portfolios to Better Serve the Enterprise?”