Tele2 Hopes to Awe Customers with Virtual Magic, but This Might Not Be Enough

I. Grant
I. Grant

Summary Bullets:

  • Customers should insist operators explain new technology in terms of what they care about.
  • Virtualizing network infrastructure makes it harder to charge extra for mobility support.

Arthur C. Clarke once said that any sufficiently advanced technology is indistinguishable from magic. When it comes to telecommunications, most end users like to keep it that way. Rightly, they care most about what it can do for them, not how it works. Continue reading “Tele2 Hopes to Awe Customers with Virtual Magic, but This Might Not Be Enough”