Microsoft’s UC Commander Acquisition Boosts Skype for Business and Increases the Squeeze on Service Providers

G. Barton
G. Barton

Summary Bullets:

• Microsoft’s acquisition of Event Zero’s ‘UC Commander’ analytics platform strengthens its UC solutions.

• The decision of who to work with for UC solutions is not easy and there are many good options – but integration is key and end users should consider who is best placed to work with their telecoms and IT estate.

Microsoft recently announced the acquisition of the ‘technology assets’ underlying Event Zero’s ‘UC Commander’ product suite. The UC Commander suite provides a series of management and analytics tools specifically for Microsoft Skype for Business (Skype). Presently, Skype users can already use the Office 365 administration centre to assign phone numbers, view usage reporting for audio and video calls/conferences, and to monitor call quality. The new acquisition will add further diagnostic and troubleshooting tools within a single new portal. Microsoft also envisages that its SP partners will be able to more easily connect on-premise Skype deployments with Office 365 and hybrid environments in general. Continue reading “Microsoft’s UC Commander Acquisition Boosts Skype for Business and Increases the Squeeze on Service Providers”