- IBM has changed itself around from a product-focused company to one which is more asset-led through the application of its ‘design thinking’ approach.
- However, IBM must ensure its differentiation gets heard above established and emerging competitors in the collaboration and communications marketplace.
Last week’s IBM Connect 2016 (IBM’s annual collaboration conference) was somewhat of a revelation for me. What stood out for me was how IBM has changed itself from a company that was more product-focused to one which is more asset-led. Asset-led companies tend to make decisions based on the needs of the user and the assets of the solution. The perfect situation is, of course, for a business to relate customer needs to the business’s own strengths. This, then, is where IBM’s design thinking approach to solution development is key to success. Continue reading “Why Is IBM So Averse to Screaming About Verse and Other Innovations?”