Month: April 2020

COVID-19: IBM’s New Normal Shaped by a New Virus Culture

by Charlotte Dunlap, posted in IT Leader
Charlotte Dunlap – Principal Analyst, Application Platforms

Summary Bullets:

• IBM’s GBS leads provide COVID-19 response experiences noting cloud adoption is critical for embracing the “new normal.”

• Key technologies leveraged include analytics, blockchain, supply chain and cloud platforms

Not surprisingly, IBM is looking to re-architect its product strategy’s eventual “new normal” through the might of its global professional services group, Global Business Services (GBS). GBS cloud, systems, and software experts are soldiering in the trenches of the current COVID-19 battleground alongside clients struggling to maintain business continuity in the midst of the global pandemic. Continue reading “COVID-19: IBM’s New Normal Shaped by a New Virus Culture” →

COVID-19: AT&T Responds to the Crisis by Adapting Services to Fit Unique Requirements of Businesses and First Responders

by Kitty Weldon, posted in Mobilize
K. Weldon
K. Weldon

Summary Bullets:

  • Telecom operators are seeing a huge uptick in usage of their voice and collaboration services, as droves of employees are now working remotely.
  • AT&T is not only meeting this capacity demand surge, but also adapting enterprise offerings and support services as well as launching new capabilities for first responders.

Not surprisingly, AT&T has already seen a huge uptick in business usage of its voice and collaboration services in the past three weeks. In addition to meeting this capacity surge, it is also adapting its services portfolio with 13 unique business offers while also enhancing communication capabilities to meet the needs of first responders. Continue reading “COVID-19: AT&T Responds to the Crisis by Adapting Services to Fit Unique Requirements of Businesses and First Responders” →

COVID-19: Phase Two, Long-Term IT Strategies

by Gary Barton, posted in Cloud Enable
Gary Barton – Analyst, Business Network and IT Services

Summary Bullets:

• Digital transformation strategies will play a crucial role in how companies respond to and recover from the COVID19 crisis and all enterprises should be working on their strategy now

• The cloud has demonstrated that it is a resilient and flexible technology that will enable enterprises to respond to COVID-19 and other future emergencies

Most enterprises have considered and deployed their initial response to COVID-19 which has been to deliver at least a minimum viable IT solution to the sudden shift to remote working. Enterprises are now looking at phase two: how do businesses create IT infrastructure that will support the ‘new normal’ that emerges in a post COVID-19 world? Continue reading “COVID-19: Phase Two, Long-Term IT Strategies” →

COVID-19: Technology Leaders Take Action

by Charlotte Dunlap, posted in IT Leader
C. Dunlap

Summary Bullets:

  • The current digital climate is on point to shore-up COVID-19 consortiums.
  • COVID-19 case studies highlight innovations which apply to customers’ app modernization projects.

Buoyed by a digital era, the industry has been training for COVID-19’s challenge for several years now. Advancing innovations in the form of scalable cloud infrastructures, intelligence through analytics, integration between apps and big data via APIs, and operational automation to speed IT teams’ adoption of new application architectures are readily available to apply to coronavirus research. Never before has the industry been better equipped to fight a global health epidemic. Technology is harnessed through application and data management platforms powered by machine learning to create the most demanding mission-critical apps connected to a wealth of big data – the kind of data that can cure diseases and discover vaccines, the kind of data that feeds applications which reassure citizens trying to cope with the tumultuous effects of a pandemic. Continue reading “COVID-19: Technology Leaders Take Action” →