- Cloud-based UC and mobility go hand in hand; full integration of mobile devices with business applications and collaboration services will come to be expected over time.
- Video is taking on a more prominent role in the UC continuum as telepresence vendors and service providers add support for simple user interfaces and improved interoperability.
I recently attended the Enterprise Connect show, held March 18-21 in Orlando at the Gaylord Palms Hotel, a venue referred to as “the terrarium” by one of my colleagues due to the hotel atrium’s clear roof and ponds filled with crocodiles. In addition to enjoying the wildlife, I had the opportunity to meet with a number of companies at the show. As one would expect, cloud-based UC was a popular topic of discussion, and video is acquiring a more integrated role in the UC arena; there were at least nine sessions relating to video conferencing, more than any other service area. Here are some highlights from the conference: Continue reading “Enterprise Connect Highlights Growth of Multichannel Communications Models”