Role Reversal: Will the Cloud Transform the IT Department Right Out of a Job?
October 17, 2011 3 Comments
- One-fifth of North American businesses surveyed in Current Analysis’ 2011 study on cloud adoption think the cloud will not change IT’s role in the company
- The reality is that because the cloud will alter the way businesses consume technology, the IT department can expect profound change
Say what you will about the cloud and the entire noise surrounding the concept, it is time to believe the hype. Sure, it is easy to shrug off the noise around the on-demand delivery model, but a virtualized scheme is no longer some kind of niche idea but rather a pragmatic method that pools resources to supply technology services. Providers are applying virtualization technology to bend their delivery models to meet corporate demand for more flexible and cost-effective IT services. And though there have been more than a few false starts, the early results are promising with some genuine successes in improved efficiencies, real expense reductions and even more agile working models.
This is the good news story. However, the question remains: What impact is there on the IT team when an organization throws out into the cloud processes that were previously managed internally? Will IT hear the cloud’s clarion call and transition to play a more ‘strategic’ part in the business or be relegated to an even more tactical role in the company?
With so many providers lining up with cheap and, in many cases, workable services that could supplant the IT organization, it is time technology administrators considered how to make the model work for them. However, too many IT managers are missing the wave entirely. A recent Current Analysis survey of North American enterprises, “Enterprise Adoption of Cloud Applications and Services, June 2011” found 21% do not see the cloud having any impact on their role in the business.
This departure from reality could prove to be a costly one as providers up the ante with a slew of new features and pricing models. So what should an IT manager do to stay sane? The short answer is to find new ways to innovate using the cloud to deliver end user-centric services. With this in mind, an IT manager can expect not just to survive but to thrive.