A Penny for Your Thoughts

B. Washburn
B. Washburn

Summary Bullets:

  • A few big enterprises approach penny-a-minute event horizon for switched voice.
  • Detecting and disabling other revenue siphons is generally more productive.

Voice services pricing collapsed years ago. Gone are the days when businesses sent call detail records for departments to audit line by line. When they do review records, it’s more about catching rogue usage patterns and checking that employees aren’t gabbing with friends all day, not about getting “daytime dial” calls in check. Consumers that choose metered packages can get nickel-a-minute domestic calling rates; sizable businesses can shave another penny, maybe two, off metered plans.

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