Observability Predictions 2026: Makers of Dev Tools to Disrupt Space

by Charlotte Dunlap, posted in Cloud Enable
C. Dunlap
Research Director

Summary Bullets:

• Innovative dev tools extend capabilities to include observability.

• Operations teams will see a boost in GenAI-injected operational workflows.

According to GlobalData’s latest report on 2026 predictions, observability providers will make a big push into DevOps. The industry’s platform providers will focus greater investment in the coming year in providing operations teams with AI-generated capabilities that streamline the critical application deployment portion of the application lifecycle, known for being the most complex piece of app modernization.

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Slack Has Landed a Starring Role at Salesforce

by Gregg Willsky, posted in Cloud Enable, Communicate
G. Willsky

Summary Bullets:

• Slack has been given a new lease on life from its parent Salesforce, serving as a frontend for the platform.

• It is not yet time to include Slack in the discussion along with rivals, but the company merits keeping a close eye on.

When Slack was acquired by Salesforce in July 2021 for nearly $28 billion, the smart money said that Slack would slide into obscurity. After all, Slack was a second-tier player in the team collaboration space while Salesforce was a premier provider of customer resource management (CRM) technology and a captain of industry at large. Surely, the acquisition would follow the familiar pattern of so many, which preceded it with a ‘big fish’ gobbling up a ‘little fish’ never to be heard from again. For certain, Slack would be stripped of its brand name, and its technology capabilities absorbed into Salesforce’s massive stockpile. Well, quite the opposite happened. Slack has not only survived – it has been granted a new and better life by its parent.

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Subco’s APX Cable: A Strategic Asset for Australia’s Digital Future

by Brendan Swan, posted in Cloud Enable, Communicate
B. Swan

Summary Bullets:

• SubCo will establish a trans-pacific submarine cable project dubbed ‘APX East’ that will directly connect Australia with mainland US.

• While Australia already has sovereign owned cables, it’s crucial that this type of infrastructure remains in domestic ownership to ensure data sovereignty is met.

Over the last few years, international connectivity strategies have largely been driven by scale – favoring bigger pipes, alternative routes, and the assumption that capacity would keep pace with demand. However, with the rise in data traffic contributed by AI, data-intensive workloads, and diminishing tolerance for outages, this is forcing carriers to rethink how international networks are designed and evaluated.

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2026 Enterprise Predictions: Expect New Heights for Vibe Coding and Retaining Tribal Knowledge

by Charlotte Dunlap, posted in IT Leader
C. Dunlap
Research Director

Summary Bullets:

• Agentic AI will help document dwindling tribal knowledge

• Vibe coding will become mainstream

The industry should expect a lot more formalization of vibe coding capabilities leading to greater opportunities among non-coders across enterprise business units. Interesting applications resulting from agentic AI will help enterprises solve age-old problems such as the loss of institutional knowledge among an aging workforce. Plus, traditional automation platforms will get a major boost from agentic AI advancements. These are among just some of the 2026 GlobalData Predictions within the category of agile automation.

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ISC2’S Security Study Finds an Overburdened Workforce Embracing AI

by Amy Larsen DeCarlo, posted in Secure
Amy Larsen DeCarlo – Principal Analyst, Security and Data Center Services

Summary Bullets:

  • While the escalation in cybersecurity cuts leveled off in 2025, the ISC2 survey showed economic instability is keeping IT budget expansion in check, which is a cause for concern that organizations will hold off on making needed investments in cybersecurity.
  • AI is changing the IT industry as a whole, and cybersecurity specifically. Seen as both an offensive weapon and a potential defensive shield, security professionals see the technology as opportunistic for their careers rather than a threat to job security, offering them a chance to hone their skills and improve their professional trajectory.

One of the most significant challenges in cybersecurity is the resource constraints and skills gaps that plague so many organizations. Add to the mix technologies like AI that enterprising threat actors are all too eager to insert into their arsenals, and the issue of staff limitations is magnified. In its 2025 ISC2 Cybersecurity Workforce Study, the non-profit association uncovered a profession balancing the struggle to keep ahead of increasingly sophisticated adversaries while also savoring the chance to leverage AI and other technologies to elevate their defenses. The annual study of industry workplace trends, which surveyed 16,020 security professionals globally, found resource constraints are front and center in impacting the cybersecurity workplace.

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I’ve Got a Lot of Problems With You People

by Steven J. Schuchart Jr., posted in IT Leader
S. Schuchart

Summary Bullets:

  • The technology industry can do better.
  • Let’s just hope that the uneasy feeling about the AI bubble everyone is experiencing is just a bit of leftover holiday undigested beef, blot of mustard, a crumb of cheese, or a fragment of an underdone potato (with apologies to Dickens).

Festivus took place on December 23, 2025, but despite being late, there are grievances to air in regard to the technology industry as it relates to enterprises in 2025. So, let’s start. “I’ve got a lot of problems with you people!”

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Slow Your Roll on AI

by Steven J. Schuchart Jr., posted in Big Data, Cloud Enable, IT Leader
S. Schuchart

AI has been the rage for at least three years now, first just generative AI (GenAI), and now agentic AI. AI can be pretty useful, at GlobalData we’ve done some very cool things with AI on our site. Strategic things, that serve a defined purpose and add value. The use of AI at GlobalData hasn’t been indiscriminate – it has been thought through with how it could help our customers and ourselves. Even this skeptical author can appreciate what’s been done.

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DXC Helps Enterprises Scale AI with AdvisoryX

by siowmeng, posted in Big Data, Cloud Enable, Communicate, Secure
S. Soh

Summary Bullets:

  • DXC has created AdvisoryX, a global advisory and consulting group to help enterprises scale their AI deployment and create business values.
  • Besides leveraging AI to drive innovation with customers, DXC is also adopting AI internally to gain productivity and embedding AI into its services.

DXC has made significant progress expanding its AI capability throughout 2025. The company recently launched AdvisoryX, a global advisory and consulting group designed to help enterprises address their most complex strategic, operational, and technology challenges. This is a positive move that can help enterprises accelerate their AI journey and achieve better outcomes. While enterprises are eager to implement AI, most of them do not have a well-thought-out strategy and operating model, or the necessary expertise to deploy AI successfully. What happens typically is departments working on siloed projects, without organization-wide collaboration, resulting in inefficiencies and governance issues. DXC’s AdvisoryX helps to overcome key challenges from getting started to the full lifecycle management.

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Mitel CX 2.0 Serves Double Duty in Mitel’s Transformation

by Gregg Willsky, posted in Cloud Enable, Communicate
G. Willsky

Summary Bullets:

• Mitel CX 2.0 raises Mitel’s stature in the contact center space and its competitive standing in general.

• Mitel has continued to blossom since completing the acquisition of Unify just over two years ago.

Mitel has launched Mitel CX 2.0, an upgrade to its Mitel CX customer experience (CX)/contact center platform introduced in March 2025. Mitel CX 2.0 is significant for the impact it has on Mitel’s position in the contact center space and the role it plays in Mitel’s evolution as a company.

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Fall Conferences Reveal Critical Agentic AI OSS Innovations

by Charlotte Dunlap, posted in Cloud Enable
C. Dunlap
Research Director

Summary Bullets:

• Cisco AGNTCY will be key for infrastructure multi-agentic AI frameworks leveraging security, identity, and interoperability.

• Solo.io highlighted progress in three high-profile agentic AI projects: Kagent, Agent Gateway, and Agent Registry.

The industry’s fall technology conferences have drawn to a close. Dominant themes included agentic AI integration, ecosystem partnerships to fill AI gaps, observability consolidations, and emerging open-source software (OSS) alternatives for enterprise developers.

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