Can Cisco Try, Try, Try Again in Software-Based Collaboration and Communications?

T. Banting

Summary Bullets:

  • Failure to act, execute, innovate, or differentiate in a mature market creates a crisis.
  • Cisco must clearly and confidently communicate its collaboration strategy to reassure its customers, partners, and industry pundits.

Following a 2007 restructure, Cisco emerged with a new model focused on placing software at the heart of its technology groups, having previously focused specifically on hardware. Indeed, the vendor correctly recognized and reacted to the upcoming changes affecting the technology industry ably demonstrated by its Voice Technology Group (now called the Collaboration Technology Group, or CTG), implementing agile software development practices in a far more software and services-oriented market. Continue reading “Can Cisco Try, Try, Try Again in Software-Based Collaboration and Communications?”

How to Succeed in AI by Really, Really Trying

B. Shimmin

Summary Bullets:

  • Just as the promise of AI is very real and likely to significantly alter the way all markets do business, so too is the danger that the decisions we make based upon AI may be flawed, filled with unseen bias, or just plain wrong.
  • Recent, diverging solutions from IBM and Google to the problem of building trust in AI reveal the sheer magnitude of this multifaceted problem and point to a multi-pronged solution that starts on the drawing board and ends in practice.

Without a doubt, artificial intelligence (AI) has already changed the way consumers interact with technology and the way businesses think about big challenges like digital transformation. In fact, GlobalData research shows that approximately 50% of IT buyers have already prioritized the adoption of AI technologies. And that number is expected to jump to more than 67% over the next two years. Continue reading “How to Succeed in AI by Really, Really Trying”

Huawei UBBF: Cloud-Network Synergy Can Drive Managed Cloud Services for Telcos

J. Marcus

Summary Bullets:

• Ultra broadband access will drive enterprise digital transformation, forcing requirements for more agile telco network services including cloud access and multi-cloud connectivity.

• The key factor is the decoupling of service and network management through the use of overlay/underlay networks, resulting in more flexible solutions that can be deployed quickly.

Huawei hosted UBBF 2018 in Geneva last week, bringing telcos, enterprises, and analysts up to date on its efforts in ultra broadband access (i.e., technology capable of 500 Mbps to 1 Gbps bandwidth). Curiously, the program also included significant time and content dedicated to B2B services with a focus on cloud-network synergy and the benefits to service provider and user. At times, the message wasn’t completely clear on which clouds Huawei was including in its vision (e.g., telco network clouds, telco public clouds, OTT clouds), but eventually, the vendor’s ideas for using a cloud management system to offer enterprises a one-stop shop for network and cloud services using SD-WAN for multi-cloud connectivity came through in several proposed use cases. (For more detail on this topic, see the full advisory report, “UBBF 2018: Cloud-Network Synergy High on Agenda at Huawei’s Ultra Broadband Forum,” published by GlobalData on September 17, 2018. Continue reading “Huawei UBBF: Cloud-Network Synergy Can Drive Managed Cloud Services for Telcos”

Microsoft Azure DevOps Touches on the Larger APLM Trend

C. Dunlap

Summary Bullets:

  • Microsoft has released Azure DevOps, a rebranding of VSTS, but also tools serving as its APLM contribution.
  • Modern application development architectures (microservices) and requirements (CICD) are driving the need for APLM.

Striving for a digital environment, enterprises are challenged to exploit the full benefits of cloud-enabled innovations, assembling solutions that combine and orchestrate both the business software and the infrastructure on which that software runs. While technology providers of switches, servers, cloud services, et al. have certainly set the stage for unified management, automation, and optimization, no single vendor is yet capable of managing the entire lifecycle of this amalgamation. Continue reading “Microsoft Azure DevOps Touches on the Larger APLM Trend”

MWCA 2018: It’s All About 5G

Kathryn Weldon – Research Director, Business Network and IT Services – Americas

Summary Bullets:

• Operator announcements at MWCA focused on 5G roll-out plans including cities, timelines, and infrastructure plans.

• As countrywide launches (with devices) for mobile 5G services are not slated until 2019/2020, the race to 5G does not mean much yet for potential business customers. Continue reading “MWCA 2018: It’s All About 5G”

Comcast Business Asks the Age Old Question, “What’s Beyond Fast?”

 

B. Shimmin

Summary Bullets:

  • During its 4th annual analyst conference in Philadelphia, Comcast Business unveiled a new and decidedly inscrutable go-to-market campaign entitled “Beyond Fast.”
  • Plying its ActiveCore platform and virtualized network functions (VNFs), Comcast Business hopes to move beyond basic network functions and reach actual business outcomes not just for big business but also for its core SMB broadband customers.

 

When it comes to delivering connectivity to enterprise customers, Comcast Business doesn’t work (or think) like your typical telecom operator — or cable provider for that matter. For Comcast Business it isn’t about scaling up but rather scaling outward; it’s about delivering managed enterprise networking services the same way Comcast the cable provider delivers entertainment. That means standing up a huge number of endpoints in rapid succession. The company’s goal is to provision a new Ethernet customer every three minutes and add a new cable customer every 17 seconds.

Continue reading “Comcast Business Asks the Age Old Question, “What’s Beyond Fast?””

Multi-Cloud Services: Service Provider and Vendor Approaches Keep Coming

J. Marcus

Summary Bullets:

  • Just as multi-cloud usage is recognized as a necessity, IT suppliers are keen to help enterprises reduce its inherent complexity.
  • IT, hosting, and network service providers have rolled out specific offers over the last year to address the demand.

As multi-cloud consumption becomes the reality for transforming enterprises, solutions are now appearing from service providers as well as platform vendors (beyond their initial solutions for hybrid cloud). Each player has its own take – with varying levels of focus placed on self-service tools, automated operations, and good old-fashioned managed services. Continue reading “Multi-Cloud Services: Service Provider and Vendor Approaches Keep Coming”

The AI Arms Race: Microsoft Brings Its Cognitive Assets to Benefit Office 365 Users

T. Banting

Summary Bullets:

  • Microsoft is adding significant business value across its portfolio by leveraging Azure’s cognitive services and providing benefits to those customers with top-tier Office 365 plans.
  • Without integrating ‘machine learning-as-a-service’ (MLaaS) offerings within business applications and relying on developers to do the heavy lifting, competitors will soon find themselves at a competitive disadvantage.

Last week, Microsoft announced upcoming capabilities that leverage its MLaaS to provide video and audio transcription of content stored in OneDrive for Business and SharePoint. Microsoft also previously announced the capability to use its Azure cognitive services to determine where photos were taken, recognize objects, and extract text from photos. Continue reading “The AI Arms Race: Microsoft Brings Its Cognitive Assets to Benefit Office 365 Users”

Enterprise Data and Analytics Cloud Migration Priorities: Part Two

B. Shimmin

Summary Bullets:

  • When it comes to enterprise data and analytics investments among enterprise IT buyers, recent GlobalData research points to a future dominated by all things cloudy.
  • But, how are enterprise buyers prioritizing a move to the cloud based on their current stance on cloud vs. premises prioritization? We dive into a new survey of more than 3,000 IT practitioners to find out.

In last week’s blog post on the topic of cloud migration priorities among IT buyers, we dipped a figurative toe into our newly concluded survey of more than 3,000 global IT professionals and discovered that when it comes to big data and artificial intelligence (AI), the cloud reigns supreme. As an example, we found that big data platforms on their own saw a massive 19% increase in spending over the past year, with 69% of IT budget holders setting ‘cloud’ money aside for data at scale across the enterprise. Across the board, we expect a 13% increase in investments among those currently leveraging the cloud.

But, how does that compare to those not currently leveraging the cloud? Let’s find out. Continue reading “Enterprise Data and Analytics Cloud Migration Priorities: Part Two”

Privacy and Data Integrity in the Disinformation Era

Amy Larsen DeCarlo – Principal Analyst, Security and Data Center Services

Summary Bullets:

  • Facebook executives have been on a summer apology tour after the Cambridge Analytica fiasco came to light but new information surfaced that shows the company is still not adequately protecting consumer personal data.
  • Lawmakers aren’t waiting for tech to self-regulate with California’s legislature passing a sweeping consumer privacy bill and federal regulators looking to follow suit.

 

Digital advertising, an $88 billion industry in 2017, is driving notable revenue expansion for some of the top social media platforms.  However, this growth has brought with it some questionable practices in how user information is mined and shared.  Facebook became a focus of intense scrutiny when it came to light that during the 2016 U.S. presidential election U.K.-based political consulting house Cambridge Analytical tapped data from tens of millions of Facebook users to build out voter profiles without express permission.  Facebook executives conducted something of an apology tour, testifying in front of a U.S. Congressional Committee and promising more transparency about how user data is handled and applied. Continue reading “Privacy and Data Integrity in the Disinformation Era”