SD-WAN Competition Between Resellers and MSPs Will Heat Up

M. Fratto

Summary Bullets:

  • New products, technologies, workflows and architectures used by ISPs as well as IT’s growing acceptance of managed services are laying the groundwork for expansion of SD-WAN managed services.
  • Competition in the SD-WAN segment will increase as existing MSPs and resellers with MSP offerings enter the market.

SD-WAN is disrupting more than WAN services. It’s also the catalyst for the launch of a new round of managed services, which will have a significant impact on the SD-WAN competitive landscape. The clearly defined choice of how enterprises acquire products – via the channel versus managed services providers – is collapsing as MSPs launch new services based on the very same products being sold through the channel. It’s the rare case where a trend that’s great for buyers because of the flexibility it offers is also great for equipment vendors as they can sell more products, but there is a chance for hidden conflicts in the sales cycle. Continue reading “SD-WAN Competition Between Resellers and MSPs Will Heat Up”

The Competitive Impact of Cisco’s Acquisition of Viptela Is Yet to Come

M. Fratto

Summary Bullets:

  • Cisco intends to acquire Viptela for $610 million (USD), but it’s one more SD-WAN product in a sea of products.
  • The competitive impact will take a year or more to be realized, and will largely be determined based on Cisco’s integration strategy.

Cisco Systems intends to acquire Viptela for $610 million. That’s a pretty good chunk of change for a company that already has two SD-WAN products, IWAN on the ISR routers and Meraki’s SD-WAN. Until the deal closes, Cisco and Viptela will be pretty quiet about future plans, but since Viptela will be added to Cisco’s Enterprise Networking Group, it is safe to say it will augment Cisco’s networking portfolio and at least, for a while, be offered alongside IWAN. Continue reading “The Competitive Impact of Cisco’s Acquisition of Viptela Is Yet to Come”

SDN Offers Hidden Benefits That Enterprises Shouldn’t Overlook

Gary Barton – Analyst, Business Network and IT Services

Summary Bullets:

• Core network enhancements can benefit enterprises from a network performance and service cost point of view.

• Flexible bandwidth services and pricing models are maturing and are worth a second look.

In 2015 and early 2016, SDN was the buzzword du jour of the telecoms industry, but the attention has now shifted to SD-WAN. Perhaps this is inevitable since SD-WAN is the newer technology and is at the forefront of several recent or upcoming service launches from providers such as Telstra, Orange Business Services, and BT, amongst others. SD-WAN also seems to offer more tangible benefits to the average enterprise customer, particularly those with a large number of smaller sites, or those seeking to adopt virtualised network functions such as firewalls and session boarder controllers. Continue reading “SDN Offers Hidden Benefits That Enterprises Shouldn’t Overlook”

Safe Enough for Government Work? Bringing in the Internet as Part of UK Hybrid Networks

G. Barton
G. Barton

Summary Bullets:

• The UK Government Digital Services (GDS) statements about moving to the Internet may be over ambitious, but they are not wholly wrong.

• SD-WAN is making the Internet a more viable and better-performing WAN alternative.

Internet connectivity has been an accepted part of hybrid WAN infrastructure for a while, but traditionally this has focussed on remote/home workers and small branch offices or retail stores. However, the public Internet is becoming a more mainstream connectivity medium. A big indicator of this shift is the UK GDS announcing that it intends to kill off the Public Services Network (PSN) ‘network of networks’ programme in favour of public Internet services. GDS has been lukewarm on PSN for a while now so the announcement is not a wholly unexpected shock. However, the seemingly open-armed embrace of Internet connectivity is more surprising, particularly for a public sector body where the data held is both sensitive and politically charged. Is this announcement a watershed moment or an overly ambitious/foolhardy move? Continue reading “Safe Enough for Government Work? Bringing in the Internet as Part of UK Hybrid Networks”

SD-WAN Buyer’s Guide: A Summary of Potential Technical Benefits

J. Stradling
J. Stradling

Summary Bullets:

  • SD-WAN complements dedicated IP/MPLS VPNs; it’s a case of different horses for different courses, with certain parts of the IT estate benefiting from both technologies.
  • SD-WAN services offer rapid turn-up for multiple branch sites where typically there might not be an IT technician on site.
  • SD-WAN solutions can be crafted to give cost-effective and agile support for leveraging IaaS environments, and will typically support traffic optimization and robust security.

Software-defined wide-area networking (SD-WAN) services received enormous marketing attention during 2016, as various providers and operators sought to gain mindshare among their potential customer bases. As we proceed through early 2017, it is now clear that SD-WAN services can be sourced from a wide variety of company types including telcos, platform developers, hardware manufacturers, cloud providers and software developers. For the average IT manager, this has made the market landscape difficult to understand and navigate to find a solution. Continue reading “SD-WAN Buyer’s Guide: A Summary of Potential Technical Benefits”

Customer Tracking Using WiFi and Beacons Should Be Dead in Retail

M. Fratto
M. Fratto

Summary Bullets:

  • WiFi and Bluetooth beacons are inconsistent trackers that can tell retailers little more than ‘some device was somewhere in this vicinity for a period of time.’
  • Beacons and RFID on products open up more opportunities for many benefits, including increasing customer touch and understanding their shopping habits.

The National Retail Federation’s 2017 Big Show in New York was a cornucopia of everything retail, from smart displays to supply chain management to social media analytics. One overall theme I kept hearing was how retailers want to enhance the shopping experience with customers and ultimately sell more products. Online retailer sites like Amazon and Best Buy can gather a wealth of information about user behavior and feed that data back into their analytics to track product performance and make recommendations to customers based on past behavior and the behaviors of similar customers. Brick-and-mortar stores don’t have that advantage and are desperately trying to learn more about the buyer and increase sales. Continue reading “Customer Tracking Using WiFi and Beacons Should Be Dead in Retail”

I Run Applications, You’re Measuring Packets: It’s Time to Revisit Those Network SLAs

Brian Washburn
Brian Washburn – Service Director, Business Network and IT Services

Summary Bullets:

  • Enterprises are increasingly focused on, and making decisions around, applications performance. WAN providers’ stock SLAs are still mired in the language of packets and frames.
  • Network partners already aren’t top of mind for enterprises’ applications performance discussions despite their key role in applications delivery.

Through our regularly conducted global ICT surveys here at Current Analysis, we caught one of the most recent purchasing trend shifts early on: enterprise lines of business are increasing their purchasing influence, even influencing networking-related decisions. More accurately, our surveys have been validating a power shift that we’d already been experiencing in our enterprise inquiries. Continue reading “I Run Applications, You’re Measuring Packets: It’s Time to Revisit Those Network SLAs”

Partnering with Competitors Will Remain Central to Dell EMC’s Converged and Hyper-converged Solutions Strategy in 2017

C. Drake
C. Drake

Summary Bullets:

• The market for hyper-converged infrastructure (HCI) will be a major battleground for solutions jointly engineered by Dell Technologies group businesses.

• Dell EMC will maintain partnerships with competitors in relation to specific converged and hyper-converged solutions as long as customer demand for these solutions continues.

The launch in December of a new VxRack solution based on Dell EMC’s PowerEdge servers and VMware’s software-defined data center platform, gives us only a partial indication of how Dell EMC’s HCI will evolve in 2017. For a fuller understanding, it is necessary to look at the broader range of decisions and announcements the company has made both prior to and since its September merger. It can be argued that the launch of a new HCI solution based entirely on infrastructure provided by Dell Technologies group businesses – together with a move to drop the VCE brand for all of Dell EMC’s converged and hyper-converged solutions – points to a change of strategy for the vendor. They also note the way in which Dell’s PowerEdge servers have been steadily incorporated into several EMC solutions since the completion of the merger – including the company’s VxRail hyper-converged appliance. Continue reading “Partnering with Competitors Will Remain Central to Dell EMC’s Converged and Hyper-converged Solutions Strategy in 2017”

Just Because the FCC Is Cutting TDM Access Costs, Don’t Assume It Will Happen

Brian Washburn
Brian Washburn – Service Director, Business Network and IT Services

Summary Bullets:

• The FCC is getting ready to release an Order forcing double-digit rate cuts to DS3/DS1 special access services over three years.

• Enterprises looking for cost savings have a surer bet moving to Ethernet on broadband and/or fiber access alternatives wherever available.

The U.S. Federal Communications Commission (FCC) appears finally to be in the home stretch of a move to force incumbent carriers to reduce rates for certain types of access. Specifically, after much back and forth on details, the proposal is now tilting to an 11% blanket rate decrease in access costs implemented over three years, from July 2017-2020, and by 3% per year after that (adjusted by inflation). These new price protections cover dedicated access services at speeds below 45 Mbps — that puts a bull’s-eye on the venerable DS3 and DS1 circuits. Also planned are new price protections for buyers, and more power for the FCC to handle complaints. Continue reading “Just Because the FCC Is Cutting TDM Access Costs, Don’t Assume It Will Happen”

No More IT Stinkin’ Thinkin’

M. Fratto
M. Fratto

Summary Bullets:

  • Vendors promise the world with new products and technology and sometimes deliver. Shift your perspective to what technology can do, not what it can’t do.
  • Pavlovian dismissal of vendor claims is a drag on IT meeting the needs of the enterprise.

Back in the day, when I was failing at car sales (in our fail-fast social fabric, does that mean I was successful?), a sales manager pulled me aside and urged me to avoid “stinking thinking.” He’d point to the sales people huddled by the sales phone who were complaining about lack of leads due to too few walk-ins, the ‘up system,’ or the weather. What they weren’t doing was working the phones or client lists or performing other tasks that would lead to sales. Worse, stinking thinking was infectious, and if a sales person was caught up in the sphere of influence, they got pulled in and started complaining. I would have starved if I stayed in sales, but I took that lesson to heart. Continue reading “No More IT Stinkin’ Thinkin’”