Operationalizing AI for Broader Adoption

R. Bhattacharyya

Summary Bullets:

  • A shortage of skilled AI professionals is one of the biggest hurdles to broader AI adoption by enterprises.
  • Salesforce is embedding its solutions with Einstein-powered AI to make the technology more accessible to non-data scientists.

Businesses need artificial intelligence (AI) solutions that can be easily adopted and manipulated by line-of-business users. Although many organizations are eager to adopt AI, they are often held back by a lack of access to data scientists that can curate data and develop AI models that address their specific needs. This skills shortage is one of the top hurdles facing organizations when it comes to operationalizing AI. And it is precisely this challenge that Salesforce is looking to address by embedding its solutions with Einstein-powered AI. Continue reading “Operationalizing AI for Broader Adoption”

Enterprises’ Most Advanced UX Is Enabled in 2019 via New Microservices Innovations

C. Dunlap

Summary Bullets:

  • New PaaS offerings from IBM, Red Hat, and Pivotal will include reactive programming in coming months.
  • Reactive microservices will play a key role in furthering migration from monolithic to microservices in 2019.

Open source software bodies have turned up the heat on important microservices technologies, grabbing the attention of startups in recent years and larger cloud service providers more recently. IBM, Red Hat, and Pivotal are readying reactive microservices technologies for the coming months, innovations which add real-time streaming and machine learning to cloud-based applications and support a critical component for enterprises migrating from monolithic to microservices-based apps. Continue reading “Enterprises’ Most Advanced UX Is Enabled in 2019 via New Microservices Innovations”

Social Media Roasts Apple over Its Subpar Response to the FacePalm Bug

A. DeCarlo
A. DeCarlo

Summary Bullets:

  • Reports surfaced that Apple ignored multiple efforts from an Arizona lawyer to alert the company that her teenage son had uncovered a bug which allows one FaceTime user to spy on another.
  • Twitter users blasted Apple for ignoring the lawyer’s attempts and then being slow to disable the affected feature and issue a fix.

News that Apple seemingly ignored repeated reports for a week that its popular FaceTime video app had an alarming privacy-invading bug is going viral on social media. Twitter users questioned whether Apple was ignoring calls to investigate a FaceTime group chat bug that allows the initial caller to listen on the call recipient even if the person on the receiving end didn’t pick up, or if the company might have been surreptitiously working on a fix before notifying users about the embarrassing flaw. Continue reading “Social Media Roasts Apple over Its Subpar Response to the FacePalm Bug”

GlobalData’s Top Predictions for Data Center Technologies in 2019

C. Drake

Summary Bullets:

  • Data center portfolios will become more distributed and decentralized in 2019, thanks to the growing use of hybrid and multi-cloud environments and edge computing deployments.
  • 2019 will see an emphasis on enhancing the performance, security, and scalability of compute, storage, and networking resources in order to support new workloads, including AI.

GlobalData’s top predictions for data center technologies in 2019 include the expectation of increased competition in the provision of hybrid cloud, multi-cloud, and Kubernetes solutions; this will be partly driven by a growing interest in on-premises workloads from leading public cloud providers. We also anticipate increased innovation around edge computing, as well as the evolution and enhancement of data center platforms and architectures with technologies that improve their ability to support AI and other advanced workloads: Continue reading “GlobalData’s Top Predictions for Data Center Technologies in 2019”

Digital Transformation Requires a More Local and Collaborative IT Services Partner

R. Bhattacharyya

Summary Bullets:

• 2019 will bring renewed efforts by IT services providers (ITSPs) to shore up their local presence, particularly international players that have traditionally serviced their client base via an off-shore or near-shore model.

• To remain competitive, ITSPs must change the nature of their client interactions, which will require deeper relationships to implement transformative solutions.

Most of the large, global IT services companies generate a substantial portion of their revenue from the U.S. market. In the past, U.S. clients were often served in large part by international teams based overseas or by teams brought in from other countries to support specific tasks or projects. However, the changing political climate in the U.S., and its potential to impact the issuance of H-1 visas, as well as the evolving nature of client engagements, has caused many organizations to reevaluate their localization strategies. As a result, several large players are growing their U.S.-based teams and hiring local employees. It’s a strategy that has extended beyond that U.S. and has been applied to other countries as well.
Continue reading “Digital Transformation Requires a More Local and Collaborative IT Services Partner”

Microservices, Serverless Apps Won’t Take Off in 2019, but Kubernetes’ Importance Is Elevated

C. Dunlap

Summary Bullets:

  • Kubernetes holds the key to integration with important OSS technologies such as Istio and Knative and for easing ongoing complexity around microservices and serverless apps.
  • Blockchain will continue to rise in importance as the digital ledger to modernize business processes, shifting in 2019 from PoCs to the early stages of moving blockchain apps into production.

As GlobalData reflects on what has been a whirlwind year in the application platforms and DevOps space, including mega multi-billion dollar acquisitions, the growing importance of OSS technologies, and a fast growing competitive landscape, we’ve determined Kubernetes will be at the forefront of importance. No other technology in this space maintains the same clout as Kubernetes for its ability to address the most pressing needs of DevOps teams which are looking to refactor apps into new development architectures. Whether operations is deploying monolithic or microservices-based applications into production, Kubernetes container orchestration technology has become the most viable element in the application platform toolkit. Continue reading “Microservices, Serverless Apps Won’t Take Off in 2019, but Kubernetes’ Importance Is Elevated”

Hyperscale Cloud Firms Will Fiercely Target On-Premises Workloads in 2019

C. Drake

Summary Bullets:

• In 2019, Amazon Web Services (AWS), Microsoft, and other leading cloud providers will accelerate their efforts to target emerging hybrid cloud opportunities among enterprise customers.

• AWS, Microsoft, and the other hyperscale clouds will face growing competition from China’s Alibaba, which in August announced the availability of its Aspara Stack on-premises offering outside China.

Hybrid cloud environments have rapidly evolved to support a range of IT and application requirements, and in 2019 a growing number of organizations will make use of them. Hybrid clouds combine dedicated private cloud infrastructure (often maintained on-premises within an organization’s own data center) with public cloud services provided by companies like AWS, Microsoft, and Google. Recognizing this, AWS, Microsoft, and other leading cloud providers will accelerate their efforts in 2019 to target emerging hybrid cloud opportunities among enterprise customers.

Although AWS is the largest provider of public cloud services globally, this does not guarantee its success in the hybrid cloud space. AWS already has several options for organizations that require a hybrid cloud solution and, in 2019 it plans to launch a new managed on-premises version of its cloud platform called AWS Outposts. Once available, Outposts will allow customers to deploy configurable compute and storage racks based on AWS hardware and software in their own data centers, and integrate their on-premises AWS environment with the AWS public cloud. However, information on features, services, pricing, and availability has yet to be provided. Continue reading “Hyperscale Cloud Firms Will Fiercely Target On-Premises Workloads in 2019”

telkomtelstra Takes Multivendor Approach with Its SD-WAN Offerings to Address Diverse Market Needs

A. Amir

Summary Bullets:

  • As one of the first providers to offer SD-WAN in Indonesia, telkomtelstra has the early-mover advantage to capture the early SD-WAN adopters.
  • Its multivendor strategy addresses the diverse needs of around 30 million enterprises in the country.

Backed by Telkom Indonesia (the Indonesian telco with the largest market share in the country) and Telstra (the Australian incumbent carrier, which is expanding rapidly in Asia-Pacific and globally), telkomtelstra started its operation in 2015 focusing on the managed services market in Indonesia. Within only three years, the provider has rapidly expanded its portfolio and customer base. It now offers managed network services, security, UC&C and cloud solutions. The provider also offers various security consulting services such as advisory and assessments. For more, please see GlobalData’s telkomtelstra company assessment from November 27, 2018. Continue reading “telkomtelstra Takes Multivendor Approach with Its SD-WAN Offerings to Address Diverse Market Needs”

TM Forum Digital Transformation Asia 2018: CenturyLink Strengthens Asia-Pacific Business

A. Amir

Summary Bullets:

  • CenturyLink expands and enhances its portfolio in Asia-Pacific to challenge other carriers and grab the growing opportunity.
  • However, there are still gaps with its competitors, especially in portfolio and presence in the region.

At the TM Forum Digital Transformation Asia 2018 in Malaysia earlier this month, CenturyLink shared its direction to strengthen its presence and expand the business in Asia-Pacific. The move is in line with its global expansion strategy announced this year at its annual Analyst Forum. In Asia-Pacific, CenturyLink has over 2,000 employees, on-net presence in 12 countries and sales presence in six key markets (i.e., Australia, China, Hong Kong, India, Japan and Singapore). With the existing resources in the region, the carrier plays to its strength by focusing on inbound MNCs as well as Asian-based enterprises expanding beyond the region. It focuses in certain verticals, including OTT/content, media, entertainment, financial services, energy and utilities, retail and manufacturing sectors. Continue reading “TM Forum Digital Transformation Asia 2018: CenturyLink Strengthens Asia-Pacific Business”

TM Forum Digital Transformation Asia 2018: No Longer Optional for Asian Carriers

A. Amir

Summary Bullets:

  • Digital transformation is no longer an option for emerging market carriers today.
  • It is not just about adopting new technologies. Carriers must also transform to drive sustainable change.

This year’s TM Forum Asia event took place in Malaysia on November 13-15 with ‘digital transformation’ as the main theme. While the topic is not new in the industry, it is actually the right time in Asia. For many years, carriers have been offering enterprise solutions such as cloud, mobility, UC&C, and IoT and positioning themselves as digital transformation enablers in the market. However, many carriers in the emerging Asia markets are still quite behind with their internal journeys. These carriers are still stuck with their legacy infrastructures, processes, and mindset. Continue reading “TM Forum Digital Transformation Asia 2018: No Longer Optional for Asian Carriers”