Subscriptions are Not Inevitable – Just Like Duck Bites

S. Schuchart

Cloud computing changed the enterprise IT landscape forever. Cloud computing was a significant milestone in the subscription age. As a form of consumption, subscriptions have become common in IT and in our daily lives. There are so many subscriptions now that sometimes it feels like being pecked to death by hungry ducks. The monthly bills stack up.

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MWC24: IoT Providers are Navigating Market Consolidation and Uneven Growth

J. Marcus

Summary Bullets:

• IoT providers that have led the market for years continued to press forward in a more mature but still unpredictable market, navigating technology and commercial disruptions while considering new growth opportunities

• Pricing, competition, consolidation, eSIM, and trends in the key connected car space (including growth in 5G connections) were among the issues discussed in analyst briefings

Leading traditional IoT connectivity providers from the ranks of mobile network operators broke little or no news at MWC 2024 held in Barcelona, although each maintained an impressive presence in terms of exhibits, speakers, and IoT business leaders. Disruptive IoT MVNO and platform provider 1NCE did manage to draw significant attention from its booth near the food trucks, launching a unique offer for emerging high data requirements use cases priced simply at EUR5 per gigabyte. 1NCE has been offering prepaid low bandwidth services (ten years for $10) for use cases such as smart metering, street lighting, and asset tracking for several years. Now it has innovated again, offerings speeds of up to 25 Mbps for video surveillance and industrial monitoring requirements using its flat rate pricing for data usage.

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Need For AI Data Center Efficiency Drives Innovation

R. Pritchard

Summary Bullets:

• SKT is partnering to use targeted liquid cooling with thermal fluids to lower the temperature of the hottest server components in its AI data centers.

• Industry estimates indicate AI will accelerate data center power and water consumption to the equivalent of major developed countries – causing growing concern.

South Korea Telecom (SKT), the South Korean communications company that is positioning itself as ‘an AI company,’ has signed a memorandum of understanding (MoU) with Iceotope Technologies and SK Enmove to collaborate on the development of liquid cooling solutions to optimize the energy efficiency of its AI data centers because air conditioning and cooling systems consume the largest amount of energy in data centers. It has been calculated that AI will cause energy usage at data centers to double from their present levels: The International Energy Agency (IEA) sees electricity consumption from data centers, AI, and cryptocurrency doubling by 2026, having globally consumer an estimated 460 TeraWatt-hours (TWh) in 2022. If that happened, demand would be roughly equivalent to the electricity consumption of Japan.

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Three is a Crowd: Microsoft Strikes Sweetheart Deal with Mistral while OpenAI Trains GPT-5

B. Valle

Summary Bullets:

• Microsoft has signed a multiyear agreement with startup Mistral to include GenAI models in Microsoft’s Azure AI Studio and Azure Machine Learning model catalog.

• Mistral-Large is a new LLM that introduces native fluency in English, French, Spanish, German, and Italian.

Microsoft has signed a multiyear agreement with GenAI startup Mistral, signaling the hyperscaler’s ambitions to branch out from its relationship with trailblazer OpenAI, based in San Francisco, California (US), and explore more diverse opportunities. The alliance makes Mistral the second company to provide commercial large language models (LLMs) on the Microsoft Azure platform. Microsoft has partnerships with Meta and Hugging Face, whose open-source models are also available on Microsoft Azure.

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IBM X-Force Research Finds Identity Has Become the Entry Point into the Enterprise for Cybercriminals

Amy Larsen DeCarlo – Principal Analyst, Security and Data Center Services

Summary Bullets:
• For enterprising hackers, using legitimate credentials is the fastest path into the enterprise. IBM X-Force’s 2024 Threat Intelligence Index reported that bad actors commandeered valid credentials in 30% of all incidents the research arm responded to last year, the most common access method of any used in 2023.
• IBM saw an 11.5% decrease in ransomware demands, which the company attributed to increasing resistance from targeted companies to pay.

Today’s cyber threat environment remains toxic, virulent, and challenging for enterprises on the defensive. The 2024 IBM X-Force Threat Intelligence Index, sourced from the research team’s insights gained from tracking over 150 billion security threats each day, uncovered some changes in the processes and methodologies threat actors are using to mine enterprise resources for profit. Noting that hackers prefer an access path into the enterprise of one of least resistance, IBM reported a 71% jump in 2023 from the prior year in threat actors using legitimate credentials to breach a targeted enterprise. During incident response engagements, X-Force found a 100% rise in “Kerberroasting,” a tactic that uses Kerberos authorization tickets to steal Microsoft Active Directory credentials.

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Fewer ITSP Announcements on IoT Services in H2 2023 Doesn’t Mean IoT is No Longer Important

Kathryn Weldon – Research Director, Business Network and IT Services – Americas

Summary Bullets:

• In H2 2023, there were fewer public announcements of new services leveraging IoT from ITSPs than in previous periods.

• IoT is not new (or as exciting as AI) and so is not frequently featured in press releases these days. However, as 5G/5G SA, FWA, private networks and IoT-enabled sustainability use cases were positive enablers of IoT momentum in 2023, IoT remains important to both mobile operators and ITSPs.

IT Service Provider IoT Announcements in 2023

December 2023: Accenture and Mujin established Accenture Alpha Automation, a JV for the manufacturing and logistics industries. It will help companies automate management infrastructure with solutions that combine data from manufacturing and logistics operations with management data. The JV is owned 70% by Accenture and 30% by Mujin.
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Financial Engineering Driving the Rise of NetCos

R. Pritchard

Summary Bullets:

• Virgin Media O2, Liberty Global, and Telefónica announce ‘NetCo,’ a wholesale national fiber provider to secure new financing and consolidate the UK altnet market.

• Fragmentation of the value chain illustrates a shift from the end-to-end infrastructure-to-customer ownership model to a layered model focused on separated wholesale and retail operations.

On February 16, 2024, Virgin Media O2, Liberty Global, and Telefónica announced plans to form a national fixed network company (NetCo) in the UK, focused on completing Virgin Media O2’s full-fiber network rollout and opening up opportunities to explore new sources of finance as well as to facilitate consolidation among altnets. The goal is to be positioned as the leading nationwide challenger to BT Group’s Openreach. The NetCo will complete the current ongoing upgrade program of overlaying full fiber on the existing cable network.

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Hackers Take Aim at Microsoft 365 Users with Targeted Phishing Campaign

Amy Larsen DeCarlo – Principal Analyst, Security and Data Center Services

Summary Bullets:

• Cybersecurity vendor Proofpoint flagged a hacking operation in November in which cybercriminals are employing phishing bait inside shared Office 365 documents to steal credentials.

• Hackers have targeted end users in a spectrum of corporate roles in multiple organizations with titles ranging from account managers and sales directors to CFOs and CEOs.

The Cloud Security Response team at security vendor Proofpoint issued an alert this week about an ongoing phishing campaign involving Office 365 apps that the organization first uncovered in November. Hackers have been threading together credential phishing and account takeover tactics to gain access to enterprise resources. So far, dozens of organizations and hundreds of users have been hit. One method these bad actors are using is to insert links that direct targeted users to click on to view a document. The links then route the users a harmful phishing web page. Continue reading “Hackers Take Aim at Microsoft 365 Users with Targeted Phishing Campaign”

Verizon Discloses a Breach Impacting More than 63,000 Employees

Amy Larsen DeCarlo – Principal Analyst, Security and Data Center Services

Summary Bullets:

• In late January 2024, Verizon began alerting more than 63,000 employees impacted by the breach of a file in September 2023 containing personal information that could encompass social security numbers, addresses, union affiliation, and compensation.

• Verizon took nearly three months to detect the incident, which the carrier blamed on “insider wrong doing.” Verizon doesn’t believe the data was shared with external entities.

Verizon joined the long list of companies facing the aftermath of a 2023 security incident. Nearly three months after an employee gained unauthorized access to a document containing sensitive data on more than 63,000 staff members, Verizon finally became aware of the breach. In January, Verizon sent letters to the employees impacted by the breach. In the letter, the carrier says the file could include name, address, social security number or other national identifier, gender, union affiliation, date of birth, and compensation data. Verizon says there is no indication the information has been misused or shared outside of Verizon. The carrier is providing affected staff with identity protection and credit monitoring services for two years.

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Generative AI Watch: New Zoom AI Companion Capabilities Keep Zoom in the Race

G. Willsky

Summary Bullets:

• With these latest announcements, Zoom continues the rapid build out of its GenAI portfolio.

• The advent of GenAI has leveled the playing field between Zoom and rivals such as Microsoft, Cisco, and Google.

Zoom continues to aggressively expand its portfolio of AI capabilities with a new round of features targeted at admins, contact center agents, and meeting participants. The features are part of ‘Zoom AI Companion,’ a generative AI (GenAI) assistant launched in September 2023. Zoom AI Companion is available at no additional cost for customers with paid services assigned to their Zoom user accounts.

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