Summary Bullets:

• GlobalData’s February 2023 report highlights how IT service providers play a key role in delivering IoT services for enterprises, eliminating many cost and complexity barriers with a one-stop shop, providing access to leading vendors for IoT use case and vertical expertise, and offering consulting and professional services to smooth the deployment path.

• Recent acquisitions of technology vendors as well as new partnerships in adjacent digital transformation technologies to IoT enhanced the ability of ITSPs to positively effect market growth and successful deployment outcomes.

IT service providers (ITSPs) play an important role in delivering IoT services to enterprises, offering a way to deal with cost and complexity barriers with a one-stop shop, provide access to a set of technology and go-to-market partners for key use cases and verticals, and provide consulting and professional services to smooth the path for hesitant customers. Over the last six months, acquisitions and technology partnerships enhanced this proposition, adding capabilities in adjacent technologies to IoT such as AI, machine learning, and digital twins, as well as gaining expertise (and existing customers) in relevant verticals such as manufacturing, warehousing, and supply chain management.

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