Robotics to Play Mega Role in Automation and Process Mining

C. Dunlap

Summary Bullets:

  • Robotic process automation (RPA) represents the key component of intelligent automation solutions which will support DevOps and app modernization efforts in the coming year.
  • Emerging factors including process mining/task mining, low-code app platforms, API integration, test automation, intelligent document processing, and attended automation capabilities promise to fast-track the technology into enterprises’ digitization strategies.

The pandemic brought to the forefront the importance of intelligent automation and robotics advancements for addressing a changing global workforce, turning traditional business processes into workflow automations to vastly improve the customer experience.  The result will be a new workforce represented by RPA’s replacement of repetitive and mundane jobs, alongside new high-touch, high-productivity opportunities fulfilled by humans.  Robotics’ core heritage has always been RPA, but additional factors including process mining/task mining, low-code app platforms, API integration, test automation, intelligent document processing, and attended automation capabilities are coming to light and promise to fast-track the technology into enterprises’ digitization strategies. Continue reading “Robotics to Play Mega Role in Automation and Process Mining”