• Performance and reliability remain as key challenges for ASEAN enterprises largely due to carriers’ network limitations.
• Network management and security become crucial driven by enterprises’ rapid cloud adoption during the pandemic.
GlobalData interviewed 158 ASEAN decision makers earlier this year to further understand their challenges with current services and buying trends for new solutions. One of the topics is challenges in current network services. From the 12 challenges given, performance and reliability came as the top with 32% of enterprises rated it as a severe or major challenge. This is followed by network management 30%, security 27%, while management across cloud and unclear benefits rounded up the top five with 26% each.
Figure 1: Challenges with Network Services in ASEAN, 2021