• The mobile industry is increasingly developing 5G use cases to support critical operations in heavy industries like construction, oil and gas, and manufacturing.
• Despite advances in 5G solutions, many industrial customers still prefer to use legacy systems for critical workloads like voice and location, citing simplicity and reliability and concerns around security of IP networks.
The mobile industry continues to promote 5G as the wireless generation built for the enterprise. As 5G rollouts progress across the globe, operator initiatives continue to focus on ways the technology can be applied to enterprise use cases. One common area operators are trying to develop is the use of 5G in heavy industry like construction, mining, manufacturing, and oil and gas. These industries often require workers to be in dangerous environments and require constant communication between workers and equipment, including traffic that spans voice, location data, machine telemetry, and environmental sensors. Operators like Orange, Singtel, SK Telecom, Telstra, AT&T, and China Mobile are at various stages of working with enterprises in verticals like healthcare, energy, mining, construction, manufacturing and government to develop ways to deploy 5G networks into their critical operations. The low latency and high bandwidth nature of the technology allows for real-time collection and processing of large amounts of data that can be used to enable remote operations, automation, enhanced security and a myriad other use cases.
‘Service robots’ are coming outdoors as 5G enables operation beyond the range of WiFi.
In Europe, early trials in the Nordics point towards both industrial and B2C use cases.
When 5G networks were first deployed in China, mobile robots were wheeled out almost immediately, demonstrating the possibilities of using the wireless network to control connected devices beyond the range of WiFi. As early as February of last year, makeshift hospitals set up in Wuhan to tackle the COVID-19 pandemic were using robots to perform ultrasonic scans, while on streets around the country, 5G-enabled robots were providing body temperature testing, spraying disinfectants, cleaning surfaces, and delivering prescriptions.
Recent initiatives have increased brand awareness for RingCentral and enhanced its reputation in the unified communication and collaboration market.
RingCentral’s diverse portfolio of voice, video, messaging, and contact center services makes it a competitor to be taken seriously.
RingCentral is by no means a new kid on the block. Last month marked 22 years in operation. Since the time of its founding, noteworthy milestones have been reached. For example, in 2003, the company introduced its cloud phone system. In 2009, a presence in the UK was established. In 2012, a partnership was forged with AT&T. In 2013, an IPO was completed. Fast forward to the present and RingCentral continues to achieve. In the past year alone, the company has propelled forward with new features, new services, strategic partnerships, and acquisitions. RingCentral is serving notice to competitors: ignore it at your own peril.