• ‘Good enough’ capabilities further commoditized communications in 2015, threatening established platforms (i.e., PBXs and dedicated video conferencing rooms).
• The decentralization of IT budgets and the democratization of buying decisions are likely to drive the proliferation of cloud-based services in 2016.
Those of you familiar with Charles Dickens’ A Christmas Carol will recall that Ebenezer Scrooge is haunted by the Ghost of Christmas Past, who shows scenes from Scrooge’s past in order to demonstrate to him the necessity of changing his ways. As the year comes to a close, what trends gathered pace throughout 2105 and what should vendors pay specific attention to in 2016? Continue reading “Future Collaboration and Communication Vendors Haunted by the Ghost of Christmas Past”