Summary Bullets:

• RingCentral continues to aggressively grow its portfolio of AI-infused features both for team collaboration and communication as well as for contact center.
• The most significant enhancement to RingCentral AI Receptionist (AIR) is the introduction of a standalone version called AI Receptionist Everywhere (AIR Everywhere).

RingCentral has maintained a very aggressive cadence of compiling AI-infused features in its portfolio. That is true with respect to both its team collaboration and communication platform called RingCentral RingEX (RingEX) as well as its contact center platform known as RingCentral RingCX (RingCX). Mirroring a growing trend, it has also implemented features that link team collaboration/communication and contact center, allowing for employees throughout an organization to influence the customer experience. RingCentral’s latest portfolio fortification has arrived in the form of new features for RingCentral AIR.

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