The Season of Agentic AI Brings Bold Promises

C. Dunlap Research Director

Summary Bullets:

  • Spring/summer platform conferences led with AI agent news and strategies
  • AI agents represent the leading innovation of app modernization, but DevOps should be wary of over-promising

During this season of cloud platform conferences, rivals are vying to own the headlines and do battle in the cloud wars through their latest campaigns and strategies involving AI agents.

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Ransomware Spikes as Threat Actors Leverage AI to Launch Campaigns

Amy Larsen DeCarlo – Principal Analyst, Security and Data Center Services

Summary Bullets:

• Fueled both by its lucrative results and AI-driven toolkits that lower the barrier of entry for enterprising yet inexperienced bad actors, ransomware incidents are soaring.

• In 2024, ransomware drove 44% of data breaches around the world and accounted for 54% of those in APAC, according to the 2025 Verizon Data Breach Investigations Report (DBIR).

As is the case with any IT security breach, it is no longer a question of if but when an enterprise might be hit with ransomware. Motivated in large part by profit potential, cybercriminals are drawn to ransomware as a mechanism to extort money. As a result, ransomware incidents are on the rise with the 2025 Verizon DBIR finding the number has increased 37% in 2024 versus the prior year.

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New Zoom Workplace Enhancements Symbolize Both Opportunity and Hurdles for Zoom

G. Willsky

Summary Bullets:

  • New Zoom Workplace features are emblematic of the advent of agentic AI and the rise of Zoom as a competitor.
  • A rapid accumulation of Workplace features provides Zoom with the challenge of drafting clear messaging regarding security and market positioning.

Earlier this month Zoom continued its steady drumbeat of enhancements to the Zoom Workplace platform with the latest round of new features. As with previous rounds, the new capabilities enable users to be more productive by saving time during their workday. However, the real headline is that the features are emblematic of the advent of agentic AI and the rise of Zoom as a competitor.

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Google Cloud Focuses on Agentic AI During UK Summit

B. Valle

Summary Bullets:

• The Google Cloud summit was held in London (England) on July 9-10, 2025. The company said there are now over seven million developers operating within Google Vertex AI Studio.

• The company has expanded into 42 cloud regions, adding that 90% of AI unicorns are running on Google Cloud.

Google Cloud highlighted a wealth of customer cases during the Google Cloud summit held in London on July 9-10, 2025. Google Cloud has a data center in Waltham Cross (England), which will be fully operational by end-2025 to provide British businesses with high-performance computing (HPC) services. Various new capabilities for agentic AI that are aligned with business needs were highlighted. This shows strong momentum, but there are a few considerations for Google Cloud to strengthen its position in the enterprise, such as the need for stronger skills in the area of consulting, for example.

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Carriers Grow Traffic Significantly While Also Delivering Energy Efficiency

R. Pritchard

Summary Bullets:

  • Comcast has nearly doubled the energy efficiency of its network ahead of its 2030 target while also carrying 76% more data.
  • Other examples of greater energy efficiency through new technology include BT Global Fabric, where the replacement of legacy platforms will see a 79% energy consumption reduction.

Comcast announced that it is near to reaching its goal of doubling its network energy efficiency ahead of its 2030 target, stating that it is “delivering dramatically more data at faster speeds and greater reliability at the highest quality for our customers, all while conserving the amount of energy needed to power our network.”

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