• Singtel has announced a new strategy alongside its financial results, which includes a renewed focus on digital business and the expansion of its NCS unit internationally.
• While Singtel has identified the right trends to click into for NCS, the Australian and Chinese markets will be challenge and there could be other opportunities with its subsidiaries in ASEAN.
Singtel announced its financial results for the fiscal year 2021 ended March 31, 2021 on May 28, 2021. Singtel reported a difficult year across the group, in part due to the effects of the ongoing COVID-19 pandemic as well as structural changes with the NBN in Australia and more generally across the telco sector. However the company did share some bright spots, for example the performance of its NCS business. Further, as part of the associated analyst and investor presentation Singtel presented a new strategy going forward with the hopes of capitalizing on key growth trends in digital and ICT markets in Asia-Pacific region. These include “B2B digital services growth,” “digital ASEAN opportunity,” and “rapid digitalisation fuelling infrastructure demand.
What’s the Plan?Continue reading “SingTel’s NCS Strategy Hits the Right Notes, but Might be Looking in the Wrong Places”