Ian Grant is a Senior Analyst for Enterprise Mobility Europe at Current Analysis, with almost 30 years' experience covering telecommunications and enterprise computing issues. Apart from following product and financial news about the supply-side companies, Ian has developed deep insight into how end users perceive what they are offered and how they make purchase decisions.
• Deutsche Telekom and Vodafone both target business parks with fibre roll-outs
• Customer expectations and experience are missing from their agendas
Probably the last thing Deutsche Telekom needed last month was Vodafone announcing a EUR2 billion fibre network rollout targeting 100,000 companies in 2,000 business parks across Germany. The former incumbent had already responded, somewhat grumpily, to criticism that it is doing too little too late, with a ten-fact list setting out its broadband policy and strategy, which dovetails with the German government’s ambition of national availability of 50Mbps broadband access by 2020, and 100Mbps by 2025. Continue reading “Deutsche Telekom and Vodafone Risk Missing the Point as They Start Fibre Roll-outs”→
• Cost and higher priorities have led some firms to abandon their IoT plans
• IoT generates a small fraction of operators’ income
New research by GlobalData shows that the companies that give up on their IoT projects do so because they are too expensive to implement (41%), and because their priorities shift (23%). Another 21% found they are too costly to maintain.
GlobalData asked more than 1,000 users worldwide, mostly industrial firms, about their IoT investment intentions. Replies show that getting budget is less of an issue this year than last, suggesting firms are more willing to try out the technology. However, this also led to more projects being abandoned later in the project lifecycle. While most firms kill their IoT projects in the investigation phase, all firms in GlobalData’s 2016 survey pulled the plug at the latest during the pilot stage. This year, 6% abandoned their projects in each of the deployment and post-deployment phases, citing implementation and maintenance costs reasons. Continue reading “Cost Conundrum as Companies Quit IoT Shows Need for a New Business Model”→
The John Deere copyright clause is a stark warning to scrutinize IoT EULAs.
Inaction could kill recurring revenue business models for thousands of manufacturers.
Companies looking to take advantage of the Internet of Things (IoT) need to scrutinize their end-user license agreements (EULAs). This follows an attempt by tractor manufacturer John Deere to use the Digital Millennium Copyright Act (DMCA), US legislation designed to prevent theft of intellectual property such as videos and music, to force customers to use licensed channels to repair their machines. Continue reading “The Detail Devils of the IoT”→
The IoT M2M Council aims to provide model RFPs and a guide to potential IoT platform vendors.
‘Paying to play’ raises questions over the true value of ‘independent’ platform reports.
Anyone who has to choose a software platform for their company’s grand IoT project should be relieved to know that help is nearly at hand. The London-based IoT M2M Council (IMC) is crowdsourcing from among its members a suite of ‘open source’ RFPs for companies that have to select IoT software platforms. It will also report on how different platforms stack up against the criteria in the model RFPs. IoT buyers will be able to use the RFPs as a template for procurement and the reports to short-list potential suppliers. Continue reading “Dazed and Confused by IoT Platforms? Help Is on the Horizon, but Buyer Beware”→
The cellular industry is scrambling to catch up with LPWA providers, but its solutions are not yet fit for purpose.
The jury (a.k.a. software developers and customers) is still out as technology vendors pursue their own agendas.
Leading figures in the LTE supply chain, including chip makers, device makers, equipment vendors and even operators, are following their own agendas. This is creating a kaleidoscopic picture of the IoT wireless access market that inhibits investment.
Driven by the fear of missing out, the cellular phone industry is fighting to get back on terms with suppliers of proprietary low-power, wide-area (LPWA) network access technologies for machine-to-machine (M2M) and Internet of Things (IoT) applications. Anyone who needs networks to provide low-cost access and operation to justify their IoT deployments should have regard for the claims and counterclaims made by the various parties. While there is some truth in all the claims, by no means is it the whole truth and nothing but the truth. Continue reading “Vested Interests Are Delaying the Formation of Critical Mass in the IoT Market”→
• Brexit, if it happens, will take longer than anyone thinks, so don’t panic.
• UK users should prepare for price increases and slower network builds as hedged contracts mature and investment slows.
Two weeks on from the unprecedented decision to quit the EU, a couple of things are clear. As far as the regulatory regime that govern telco behaviour goes, it is business as usual – Brexit talks, if and when they start, will take two years, so regulations like Roam like at Home will come into force from June 2017. Enterprise users can simply carry on. Continue reading “Brexit? Keep Calm and Carry On, But Guard Your Wallet”→
The long-term nature of industrial IoT connectivity is forcing carriers to consider the lifetime value of customers and adapt their pricing accordingly.
Enterprises are using ‘network unaffiliated virtual operators’ (NUVOs) to disintermediate MNOs and cut costs, and new SIM technology is helping NUVOs to optimize coverage for their customers.
As cloud and IoT become the dominant models for ICT, it is increasingly obvious that the networks are only a means to customers’ ends. Big beasts though they are, telcos are merely part of an ecosystem that supports customers. As such, the lifetime value of a customer who stays inside a telco’s ecosystem is higher than the one who churns after his two-year smartphone contract ends. Smart telcos are changing their business models to reflect this. Continue reading “The Embedded SIM: How It Is Making the Customer King”→