Where Does HTML5 Fit into the Mobile User Experience?

Brad Shimmin

Brad Shimmin

Summary Bullets:

  • Emerging Web browser standards such as HTML5 promise mobile Web apps the features they and we so richly deserve.
  • But have high powered browsers leveled the playing field between desktop and device as well as between native and mobile code? Not according to Facebook.

Software development is expensive, but it is especially costly in the realm of mobility. Developers must contend with the big three (iOS, Android and Windows 8/Mobile/RT) and maybe even BlackBerry, WebOS and others. For each target platform, they must often employ vastly different languages and authoring systems.  Read more of this post

SMS Texting About to Go the Way of the Dodo Bird

Brad Shimmin

Brad Shimmin

Summary Bullets:

  • Research firm Informa has found that traditional SMS text messaging traffic was eclipsed by chat app traffic for the first time during 2012.
  • Mobile chat apps from BlackBerry, Apple, WhatsApp and others continue to eat into carrier text messaging revenue with freely available chat services, but this emerging cacophony of services may end up costing IT pros as well.

I’m feeling a bit nostalgic today.  As I write this blog post, I think I can actually hear the sound of my old 14.4k modem crackle into life back in 1992 as it jacks into what was then the known online universe, namely CompuServe.  You see, SMS is apparently dead or at least dying.  Like the Princess phone, punch cards and of course CompuServe itself, that 20-year old bastion of sanity, of reliable, ubiquitous and above all ‘simple’ text-based communications has had its day. Read more of this post

When Worlds Collide: Augmented Reality Meets the Enterprise

Brad Shimmin

Brad Shimmin

Summary Bullets:

  • Microsoft, Google, Apple, Sony and other manufacturers are actively building wearable computers that will supposedly usher in the next step in human-computer interaction.
  • Ready or not, when these reality augmenting devices will find their way into the enterprise, IT will have to deal not just with new hardware but more importantly with potentially litigious challenges in “human-human interaction.”

Yesterday the rumor mill began citing some rather convincing evidence that Microsoft was readying a new smart watch. That’s right, your shiny new tablet and smartphone are about to become history. The future of the human-computer interface isn’t fingers tapping on glass. As Google’s Sergey Brin showed us at the last Google IO conference, the sky is quite literally the limit when it comes to redefining how we interact with one another through the medium of technology. And they’re not alone. Sony has been working on a wearable computer (the Nextep) for some time now. Samsung and LG have as yet undisclosed projects in the works, and Apple has patented (no surprise there) a wearable computer with a curved screen. Read more of this post

Putting Software Updates Out of Our Misery

Brad Shimmin

Brad Shimmin

Summary Bullets:

  • Thanks to the dominance of the cloud and mobile devices, the collaboration marketplace is beginning to see faster, more transparent software update cycles for desktop software.
  • The result is software that is always up-to-date and users constantly in need of education and training.

Like many in the IT industry, I’m a bit of a technophile. I relish the experience of discovering new things, new devices, new operating systems, and of course new software. That makes me a dangerously early adopter who’d rather suffer through software and hardware glitches right now rather than wait for time to sort things out. That time, after all, is all it takes for the next version of whatever I’m waiting on to reach my laptop or mobile device. So why wait? Read more of this post

What Comes After Enterprise Social Networking? Business Networking

Brad Shimmin

Brad Shimmin

Summary Bullets:

  • Enterprise social networking is nothing more than a passing fancy, at least in terms of describing the idea of collaboration.
  • For a view into what will follow, we need look no further than our own corporate priorities and the manner in which vendors seek to meet those priorities.

Language is a slippery customer. We mold and evolve words and phrases to meet our expectations of how the world works at any given time. For that reason, words and phrases come and go, depending upon whether or not they fulfill this need. And as I’ve been informed, many of the beloved words from my youth are no longer meaningful, words like preppie, hoser, rad, tubular and of course groupware. Read more of this post

It’s E-mail, Jim, but Not as We Know It

Brad Shimmin

Brad Shimmin

Summary Bullets:

  • Reports foretelling the death of e-mail are greatly exaggerated.  Thanks to its ubiquity and compatibility, e-mail communication is poised to outlive the Facebook generation.
  • However, for e-mail to flourish within the enterprise, it must be seen in an entirely new light, as a medium capable of contextualizing, prioritizing, and thereby elevating the efficacy of this type of content.

In season 1, episode 25 of Star Trek (the original series), Captain James T. Kirk and his indispensable science officer Mr. Spock come face to face with an apparently hostile creature (the Horta) capable of moving through solid rock.  (Yes, I’m a Trekkie.)  As it turns out, the creature’s malice was in response to a lack of understanding on the part of human kind, who failed to look beyond the alien nature of the silicon-based Horta to see the fact that it, like they, was only trying to protect itself and its loved ones.  Thankfully, after some initial missteps, the two parties were able to find commonality and begin working together very effectively. Read more of this post

Google Finally Gets Serious with Private Channel for Play Store

Brad Shimmin

Brad Shimmin

Summary Bullets:

• Enterprise customers serious about supporting a BYOD policy no longer have to sideload corporate apps in order to support Android devices, now that Google has established a private channel in the Google Play store.

• This move is only one of many coming out of Google and other vendors that point toward a complex blending of personal and professional personas, the ramifications of which won’t be understood or more importantly “managed” for some time.

As is customary, one of the last things I do each day, aside from pour myself a nice cup of coffee is to do quick scan of Google’s collection of blogs, not in hopes of finding the odd nugget of interest interesting but more in fear of missing something major. You have to watch this company very closely. They have a penchant for both understatement and frequent product updates – daily updates. So when I saw the other day that the company had updated its Google Play store, though my first instinct was to ignore the news since Google Play was only a “consumer” service. That was the wrong notion.Google Play is no longer solely the purview of consumer developers. There is now a means by which companies can create a private app store area (Google Play Private Channel for Google Apps) where enterprise users can access and download private apps to their Android devices. This means, the Google Play Private Channel for Google Apps, is important because it allows enterprise developers to distribute, manage, and even earn revenue from their applications directly through the app store itself. Previously, administrators had to walk users through the complicated task of sideloading apps, which makes application updates, security and administration virtually impossible. All of the Google Play Store features (publishing, billing, support, feedback, etc.) are now there for enterprise apps, right alongside consumer apps. Read more of this post

Microsoft Jumps on the Development Fasttrack with SharePoint, but Risks Leaving Some Users Behind

Brad Shimmin

Brad Shimmin

Summary Bullets:

  • The future of software development lies in the cloud, where rapid release cycles and easy upgrades are possible.
  • The present reality for many premises-centric customers, however, is much slower and more painful.

Prior to last week’s Microsoft SharePoint conference in Las Vegas, I was of the mind that faster was always better. Not just for cars and planes, but software development in particular. I felt that lengthy software development cycles were getting in the way of innovation. The prototypical 18 month product update schedule for on-premises, perpetually licensed software, where bug fixes take precident over the introduction of new features, seemed extremely antiquated when compared to current cloud-based development models capable of rushing new features to market every 90 days or less. Read more of this post

Small Business IT Turning to Social for Renovation over Innovation

Brad Shimmin

Brad Shimmin

Summary Bullets:
• Like their big business brethren, small businesses are flocking to enterprise social networking solutions as a means of cutting travel costs and improving productivity.
• As our research has revealed, when the rubber hits the road, however, IT buyers prioritize the improvement of existing collaboration tools such as e-mail over pie-in-the-sky ideals such as business transformation.
As an industry analyst, I find it very tempting to look for that next big thing, the innovation just over the horizon, which promises to sweep away our obviously outmoded notions of what it means to build a productive, innovative business. We analysts are not mistaken in looking to the future and imagining “what if.” But as our recent survey of 600 SMB IT buyers has revealed, the future can actually improve the past. What if ideas like social analytics, event streams and rich profiles had been around when e-mail first found its footing in the mid-1980s? What if early messaging products like cc:Mail had the ability to recommend people and documents contextually, based upon the message being viewed?
Read more of this post

Enterprise Social Networking No Pie in the Sky Venture for IT Pros

Brad Shimmin

Brad Shimmin

Summary Bullets:

  • Current go-to-market practices within the collaboration platform marketplace call for a highly transformational experience, where the wisdom of crowds can make an organization smarter through lofty ideals such as ideation and expertise location.
  • IT professionals responsible for the purchase of such solutions hope instead for an improvement of existing collaboration tools, most notably e-mail.

In preparing some presentation materials for an upcoming webinar (later this month) on enterprise social networking, I was struck by a singular, unexpected trend – something called pragmatism.  As an industry analyst, I am used to hearing grand visions, the biggest of which is business transformation.  This is the idea that software can literally change the way a company does business, enabling it to reach into new market opportunities or to simply bring business practices back into alignment with its stated business objectives. Read more of this post

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