Archives
- Finding the Missing Lync in Campus SDN
- The Cloud – Simply a CapEx/OpEx Choice?
- The Intersection of Cloud and M2M Will Help Create the “Internet of Things”
- Overcoming the Obstacles to Cloud Collaboration
- Some Thoughts on Who Should Pay the True Cost for Insecure Software
- ‘BT for Life Sciences’ Maps Progress in Biomedical/Pharmaceutical IT Industry
- Where Does HTML5 Fit into the Mobile User Experience?
- Social Media: Who Owns This Important Channel In Your Enterprise?
- Wired Authenticated Access is a Chicken and Egg Problem, and It’s Scrambled Up
- Commoditization and the Cloud: Bypassing the Race to the Bottom
- M2M Ecosystem Growing as Everyone Wants a Piece of the Action
- SMS Texting About to Go the Way of the Dodo Bird
- Shopping Habits Are Changing, but ICT Can Keep the In-Store Experience Relevant
- Cyber-espionage: The Chinese Are Coming! The Chinese Are Coming!
- Step Three in Mobilizing Your Contact Center – Let Management Roam
- Are M2M Communications Secure?
- OpenStack and ONS in Same Week; Can’t NetOps and Dev Just Get Along?
- BYOA and the Enterprise Application Portal: Create Your Own Internal Company Storefront
- Practice Makes Perfect, or at Least Safer
- When Worlds Collide: Augmented Reality Meets the Enterprise
- Cloud-based MEAP is a Viable Alternative to Homegrown/Pure Play Software
- How Open Is OpenStack?
- In Securing Mobile Document Sharing, Preserve End Users’ Experience, but be Kind to IT, Too
- NII to Cede Peru Operations to Entel, Consolidating Around Brazil and Mexico Core Markets
- Mobile Video Conferencing Can Fully Connect Remote Workers
- What Do Recent Reorganizations Tell Us About Global Operator Strategies?
- Without Standards Conformance, OpenFlow Fails to Deliver Interoperability
- Enterprise Connect Highlights Growth of Multichannel Communications Models
- Sandboxes and Silver Bullets: Vendors Promote New/Old Detection Techniques to Stop Zero-Day Threats
- Vendors’ Open API Programs Remain a Priority for Developers
- Mobile HD Voice Better for Business, but International Mobile HD Voice in Early Stages of Development
- VMware’s Hybrid Cloud Challenge
- M2M Check-In: Are We There Yet?
- What’s an SDN? Who Cares? The Question is, Does It Help?
- What Does Management Mean to You, How Big is It, & Can It Be Done?
- New Sandboxing Techniques a Silver Bullet for APTs? Not So Fast
- Software AG Enhances Mobile Build Environment via metaquark Partnership
- Managed Videoconferencing Homes in on Price Point Differentiation
- We Have Smart Consumers and Smartphones; Why Not Smart Contact Centers?
- Social Media Can Play an Important Role in Companies’ Collaborative Working Practices
- Looking Back at MWC and the Importance of Partners
- Healthcare Inches Into the Cloud
- The Changing Face of Network Management
- RSA 2013: Innovating for Better Risk Management
- BYOD and Smartphones as POS Terminals Don’t Mix!
- Connecting to Your Cloud Provider – Internet, Direct Connect or Use the IP VPN?
- Putting Software Updates Out of Our Misery
- Dreams of Spain: Predictions for MWC 2013
- Undervaluing Disaster Recovery in Data Center Services
- The Bamital Botnet Bust Takes an Interesting Turn
- Middleware Leaders Lean on SPs to Deliver Cloud Appliances with Mobile Solutions
- Uncertainty as the Telecom Boom’s Fiber IRU Flurry Closes in on the 20-year Mark
- ‘Good Enough’ Ethernet Is OpenFlow’s Biggest Competition
- The Superior Customer Service/Personalization Trade-Off: A Decision Based on Trust
- Vendor Upheaval Overrated
- BB 10: ‘Baked-In’ MDM and Dual Persona vs. Third-Party Software and Services
- Disruption (and Progress) in the Cloud, Continued
- What Comes After Enterprise Social Networking? Business Networking
- In the Line of Fire: The Press Gets Hacked
- Don’t Count Out BlackBerry Enterprise Service for Mobile Device Management Just Yet
- Monitoring and Managing Business Applications in Hybrid Clouds: Technical Elegance or Road-kill?
- Taking Cloud to Both Ends of the Spectrum
- Software Defined Networks: Is the Technology Catching Up with the Hype?
- What’s in a (Cloud, Hosted) Name?
- Managed Mobility Services Still a Work in Progress
- SAP Takes on IBM in 2013 with Simplified Enterprise Mobile Solution
- It’s E-mail, Jim, but Not as We Know It
- Consumer Telematics Show Focuses on Opportunities and Obstacles for Connected Car
- AT&T Expands on Wireless Plans for Project Velocity IP Rollout
- 2013 to Be the Year of BYOD and MDM
- Cloud and Mobility: A Match Made in Heaven?
- Cloud-Based or Premises-Based Contact Center: Which Makes Sense for Your Company?
- Yuletide Blog: 2012 in Review and Can We Expect More of the Same in 2013?
- My New Year’s Resolution Suggestions for CISO/CSOs
- Premise, Hosted or Both? What UC Model Will Prevail in the Future?
- End of Year Thoughts on BYOD: Fad or Here to Stay?
- Advances in Campus LAN Products Continue Rapid Growth
- Edging Toward the Cloud Future
- Don’t Fall for Ransomware Scams, Even If They Do Speak to You without an Accent
- Google Finally Gets Serious with Private Channel for Play Store
- 100 Gbps Hits Rapid-Fire Rollout
- Logitech Is Using R&D to Expand Its Strong Consumer Brand into Business Markets
- Hands-on with AT&T Enhanced Push to Talk
- Where Is the Enterprise Campus Network Heading?
- Brokering a Better Cloud Position for the Enterprise
- Vodafone Accelerates Cable&Wireless Worldwide Integration
- The Great Security Skills Shortage
- Mobile Self-Help Applications Continue to Miss Customer Expectations
- Migrating to Cloud Services: A Wholesale Switchover or a Step-by-Step Approach?
- WebRTC: Near-term Battlefield, Long-term Impact on IT
- Look for Operators to Lead Cloud Ecosystems
- Balancing the Need for Access and Security in the Age of IT Consumerization
- Microsoft Jumps on the Development Fasttrack with SharePoint, but Risks Leaving Some Users Behind
- Mainstream Enterprises Still Struggling to Catch Up with the MDM/MAM Hype Cycle
- Dead or Alive? Copper Loops Merit Major New Platform Upgrade Investments
- Unified Communications Is More a Way of Working Than a Technology
- Networks Do Matter – Really!
- Out of the Shadows: Making a Decentralized Approach to IT for Business
- IT Service Providers Up the Ante in Mobility
- On Guard or Under the Radar: How Threats Vary by Industry
- Superstorm Sandy Reinforces the Need for Business Continuity Planning
- New Microsoft Tablet OS Not Compatible with Windows 8, Supports Limited Apps
- WAN Optimization: Limited to International Networks or Also Suited to Local In-Country Networks?
- Video in the Contact Center: A Solution Looking for a Market and Finding Modest Niches
- Current Analysis Enterprise Users Starting to Leverage Managed Mobility Services
- UCaaS Sales Grow as Enterprises Embrace Communications in the Cloud
- Overlay Networks Are the Answer to Slow-Moving Service Provider WANs
- Small Business IT Turning to Social for Renovation over Innovation
- SLAs: Reflecting End-to-End Reality or a Compartmentalized View of the Cloud?
- Why Are Enterprises Still Paying Premium Pricing for Less Effective Endpoint AV?
- Current Analysis Users Cite Confusion over EAP Providers’ MEAP Offerings
- Softbank’s Sprint Acquisition: Making Wireline and Dot-Com Sense of the Deal
- Developers Aspire to Deliver ‘Consumer-Grade’ Products to Businesses
- Business Video Has Yet to Go Viral
- ‘Live’ from CTIA: Day One at MobileCon
- Interop New York 2012: A Variably Cloudy Perspective
- Security and the Cloud: Turning an Obstacle into a Proof Point
- Interop New York: Successful Cloud Transformations Start with Well-Defined Migration Paths
- IT Security Can Look Like a Hero If It Leads the Charge to Establish Enterprise BYOD Policies
- Novel Business Models Built Upon an All-Internet Philosophy Threaten to Disrupt Traditional Telecom
- Enterprise Social Networking No Pie in the Sky Venture for IT Pros
- Beware the Cloud Service Provider Shell Game
- A Look Back on a Week of M2M Events
- The Sky is the Limit for OpenStack, and the Cloud
- Despite OpenFlow’s Promises, Switch Architecture Still Matters
- Big Data, Big Risk
- Virtualization Security Has Finally Arrived, but a Skills Gap Threatens its Success
- PaaS Offerings Needs MEAP Piece or Risk MBaaS Threat
- Cable Operators Get the Go-Ahead to Buy Local Exchange Competitors
- High Definition Voice, a Boon to the Contact Center – Really?
- Contact Center Investments Make Good Cents
- IT Service Providers Continue Mobility Focus: Are They a Threat to Mobile Operators?
- Is Your Network Ready for the Software-Defined Data Center?
- Device Specialization Portends Further BYOD Frustration
- How the Cloud Is – and Isn’t – Changing IT
- The (Potential) Upside of Cloud Insecurity
- Education is Needed to Assure End User Buy-in to BYOD policies
- From Deserts to Glass Skyscrapers and Smart Cities: The Middle East and Africa Offer Growing Availability of Managed IP Service
- Impatient Customers and Stiff Competition Make Website Optimisation a Must for e-Commerce
- What Does VMware Mean to You?
- Hacktivists Have the Upper Hand in an Environment Where Most Attacks Go Unreported
- UCaaS Can Be a Lifesaver in a Disaster
- Crossing the Cloud Chasm: Learning from the U.S. Public Sector Advance
- MDM Vendors Look to Mobile Apps/Security Management for Differentiation
- Silver Peak Drives Home Coordination’s Benefits with Data Center Optimization
- 2G Re-Farming: How Does this Affect the Growth of M2M?
- UCaaS for SMEs: Best Practice Examples, But Alternatives Should Be Considered
- Vendors Target Programs at Powerful Developer Brain Trust
- 100G and 400G Long Haul Optical Connections Get Closer to the Enterprise
- Harnessing Big Data in the Contact Center: A Slow but Worthwhile Struggle
- With BYOD Backlash, TCO Questions Are Raised
- SDN Market Frenzy: Your Network Best Practices Remain Important!
- Black Hat Roundup: Keeping Tabs on the Ones That Got Away
- UC Hanging On Users’ Permission
- Service Instability Underscores Serious Cloud Issues – and the Need for Better SLAs
- Documents, Not Just Operating Systems, Are Key to Mobility
- Providers Face Intelligent Networks’ Vendor Ecosystem: How to Jury-Rig an Orchestra?
- Okay, Breaches Are Inevitable: So Now What Do We Do?
- Global M2M Partnerships Heat Up, but Will They Succeed?
- Wireless: 802.11ac May Break Your Wired Network
- Keep Flexible to Keep Customers
- Microsoft Makes a Serious Cloud Play
- Federated Identities: Is Secure Ease-of-Access Keeping Up with Cloud Usage Patterns?
- The Mobile Platform Battle for the Enterprise Continues
- The Gradual Rollout of IP eXchange and Its Potential Implications on the Enterprise
- Is It Time to Abandon Your Interactive Voice Response System?
- The Season of Analyst Events: Operators Look to the Enterprise
- Help! My Network is Broken!
- AT&T’s Watson Looks for Its Voice in a Crowded App Marketplace
- The Passion of Selling the Cloud
- Hunting for Big Data in Cloud Services: Customers Need a Better Security Standards Map
- Live from the Sprint Analyst Event
- Cisco Becomes First Enterprise WLAN Vendor to Commit to 802.11ac Support
- Beyond the Cloud: Top Data Center Providers Emphasize Flexibility, Security
- Closing Security Gaps: Introducing the Pressure Incentive
- UEFA Euro 2012: Key ICT Partners Stay Close to the Pitch
- The Smartphone and the Tablet: Catalysts of Change in Mobile Customer Care
- The Battle for the Desktop Just Went Airborne
- Online Banking for SMBs: Like Playing Russian Roulette
- Live from the Axeda M2M Conference
- IT Pains Evolving: Where’s Holmes & Watson?
- Fantasy Telco League – Building Dream Service Providers
- Cloud Computing: A Strategic Engine of Change or Just Another Tool in the Kit?
- APT Threats Today Need a Different Kind of Response
- Wet Your Beak, or Drown Trying
- Optimum Lightpath Aims to Make ‘Focus on the Customer’ More Than a Catchphrase
- All Work and No Play Makes Jack Slightly Less Innovative
- Time to Bridge the Security Divide That Separates CISOs and Directors/CEOs
- Push To Talk (PTT): Is it Still a Viable Market?
- All I Ask For Is a Stable Connection
- Cloud-based Contact Center Services: Is Three Nines Enough?
- Anatomy of a Breach: What We All Can Learn from the Utah Medicaid Records Theft
- Mobile Operating System Choice
- Speech Analytics: The Time for ‘Listening’ to the Voice of the Customer Is Upon Us
- Hyper-Competition Returns to Enterprise Networking
- Interop: NAC is Back
- Live from CTIA: New Solutions and Simplified Development for M2M
- Interop 2012: Attendance Improved, Vendor Excitement, Energy High
- Carriers Make Their Moves in Cloud-based Contact Centers
- Analytics in the Cloud: Making the Right Connections
- Telephone DoS: Who Are You Gonna Call?
- Dual-Mode Telephony Solutions Fall by the Wayside
- The Open Network: Why Setting Developers Loose on Network-Hosted Resources Is Great
- The Natural Collaborative Interface is No Interface
- Is the Current Generation of SIEM Tools Up to the Task?
- M2M: Operators vs. IT Service Providers
- Interop 2012: Virtualize, Mobilize, Exercise (Bring Walking Shoes)
- Vertical Target: Financial Services Firms Under Threat
- Cloud-based Contact Centers – The Appeal Beyond OpEx vs. CapEx
- Consumerization of IT Is the Mega Trend
- What Does Carrier Ethernet 2.0 Mean for the Enterprise?
- Enterprise Connect Notebook
- Cloud Buyers Beware as Suppliers Struggle
- Security Worries: Friday the 13th Edition
- Mobile Security and Application Ecosystems in Flux
- Software-Defined Networking: Part 2
- The True Value to Business Users of UC Service Features
- Who Should Provide Your Cloud Infrastructure and How Would You Like to Pay?
- Taking Your BYOD on Easter Vacation – Securely
- App Platform Vendors Add to Enterprises’ Confusion over Mobility
- The Independent Data Center: Carrier Customer, Channel, Competitor?
- Communications Market Needs More Fish Out of Water
- Collaboration and Communications: A House Divided
- Enterprises Should Emphasize Secure, Not Rapid, Application Development
- Live from the Telefonica Leadership Conference
- Embedded Network Applications: Friend or Foe?
- Breathing Life Back into FMC
- Microsoft May Not Have Lync Appliances, But Microsoft Partners Do
- Security Technologies Advance, but Are Practices Keeping Pace with Emerging Threats?
- Enterprise Connect Sure to Reflect Mobilization Trend
- Does It Still Matter Who Owns Infrastructure as the Industry Migrates Towards Intelligent Networks?
- The Perfect Customer Interaction: You Will Know It When You Experience It
- Security: Thinking Big
- Looking Back on Mobile World Congress
- With Network Dependence Critical, Is Downtime Acceptable?
- Customer Experience Is King for the “New” Level 3
- Cloud for a Cause: Applying Social Media to Humanitarian Relief
- Apple’s New iPad Will No Doubt Sell, but Will It Protect?
- The Desktop is Dead, Long Live Client/Cloud Computing
- Charter Quietly Gets Down to Business with Fiber, Ethernet and SIP Trunking
- The Inseparability of IT and Mobility
- Some Thoughts from RSA about the Future of Threat Management
- Visions of Barcelona
- Degrees of Separation Between Carrier and Enterprise Data Centers Are Few
- Doctors Find Clarity in the Cloud, but IT Isn’t Convinced
- Enterprise DLP Strategy – Breaking Trust is a Dangerous Option
- Hello Microsoft Office for iPad, Bye Bye Desktop?
- BYO Devices and the Bottomless, Bandwidth-Slurping Pit That Is Social Media
- Customer Surveys: Balancing Information Needs with Customer Survey Fatigue
- Cloud Bullies Targeting IT
- SIEM Market Consolidation: Recommendations on How to Adjust to a Changing Market
- Q&A from MDM/BYOD Webinar Provides New Insights
- Incremental WLAN Investments May Pay Significant Dividends
- Acquiring C&W Worldwide Would Give Vodafone Many Advantages and a Few Big Risks
- Try-Before-You-Buy Options for Microsoft Lync
- ‘Hacktivism’ Changes the Threat Landscape, Again
- Preparing for Dual Use (Corporate and Personal) Mobile Devices
- Immersive Video Considers Steps Beyond Inter-Carrier Bilateral Deals
- Socializing Data, Not Just People
- Endpoint Security in 2012
- Mobile Apps Rule in 2012 as Service Providers Enhance Offerings
- Cloud Computing Fabric Capacity May Be Here (Debatable), But Is It Manageable?
- Moving Beyond UC Features to Business Integration
- Please, Delete Me: The EU Addresses Our Personal Right to be Forgotten
- 2011 Was a Great Year for MDM
- Sensible Network Resilience and Diversity without Breaking the Piggy Bank
- Wanted: A Microsoft-Delivered Lync Appliance for SMBs
- The Long, Drawn-Out End of E-Mail as We Know It
- Next-Generation Firewalls Poised to Eclipse Intrusion Prevention Systems
- Public WiFi Is Cool Again; What Can It Bring to the Enterprise?
- One Gigabit WLAN Speeds Coming Sooner Than You Think; Is Your IT Shop Ready?
- Tough Economic Times Give Google a Shot at Communications
- The Public Sector is Jumping on the Cloud Bandwagon
- ICANN Launches Generic .dot Addresses for Any Legal Entity
- The Workday Will Be Televised
- The Anti-Consumerization of IT
- Is Your Contact Center Ready to Jump on the Social Media Bandwagon?
- Time to Take Experience to Another Level
- Placebos, Dogs, Burglars and Security
- Enterprise Mobility 2012: What Can Businesses Expect in the New Year?
- If You Thought 2011 Was Exciting for Networks, Wait Until You Get a Load of 2012
- Productive Collaboration a Target for 2012
- 2011 in the Cloud: The Year of Managing Expectations
- LTE: Revolution or Evolution for Business Users?
- Stop GIGO Data with Better Information Management
- Step Two in Mobilizing Your Contact Center: Create a Continuous and Seamless Customer Experience
- Has the 99.999% Availability SLA Gone the Way of the Dodo?
- Unusual Suspects Set to Move the Collaboration Space in 2012
- 2011 in the Cloud: The Year of Managing Expectations
- ‘Tis the Season for Predictions
- M2M Growth: Reality Check on the Rise of the Machine
- How Much IT Can We Host in a Cloud?
- Will Recent Telecom Mergers be a Boon to Enterprises?
- Vendor Validation: Certified for Cloud Success?
- Just to Be on the Safe Side: BT and IBM Both Announce New Unified Security Divisions
- The Race for Mobile Data Security
- Beating Wired Psychology with 4G/3G Fixed Wireless Broadband Access
- Wall Street Occupies the Thoughts of UC Developers
- Desktop Video is Beginning to See the Light
- Big Blue and Big Security
- The Thin Red Line between Quality Control and Root Kit Privacy Invasion
- Mobile Application Development and Delivery: Service Providers Offer Unique Benefits, but Does IT Need Them?
- How “Green” Is Your Network?
- Microsoft and Skype Threaten Service Providers, but Regulators Will Be Watching
- Examining the Cloudy Economics of the Hosted Contact Center
- Extending Corporate Video Conferencing to Mobile Devices
- A to Z of Ethernet Services: Which Type of Service Do I Need?
- First Contact Resolution – The Second Best Key Performance Indicator of Customer Care
- Mobile Device Complexity Driving New Thinking
- APTs Require Greater Awareness of Network Activity
- Operators and TEM: Is the Argument About the Fox Guarding the Henhouse Going Away?
- 40GbE Price Erosion to Dictate Data Center Architectures
- Azzurri is Right – Bandwidth isn’t Everything When it Comes to the Cloud
- Ouch, Quarterly Financial Reports Highlight Managed Service Quality Issues
- The Public Cloud May Be Smarter Than You Think
- Network Equipment Vendors Well Positioned in Mobility Deals
- Your Friendly Neighborhood 100 Gbps Modem
- Defining Buzzwords: An Exercise in Futility
- Network and IT Only Converging in Theory
- Make Educating End Users about Policies and Threats Part of Your Defense
- Systems Integrators vs. Mobile Operators: Which Are Best Suited for Enterprise Mobility Requirements?
- Buying Networking by the Drink Could Be Just What the CFO Ordered
- Successful UC&C Implementation is More Than Just Service Deployment
- Disaster Recovery and the Cloud: A Match Made in Heaven?
- KISS Your Security Measures
- Addressing the Adoption of Tablets and Smartphones in the Enterprise
- Squeezing Maximum Juice Out of Your Corporate WAN
- OpenSocial: The Little Standard That Could Just Reshape the Enterprise
- The Mystifying Struggle to Mix Enterprise and SP Infrastructure
- Intel’s Hardware-Assisted Security
- New Developments in BYOD: How to Keep IT and Employees Happy at the Same Time
- OpenFlow: Distributed Network Nirvana or Academic Science Project
- Communicate Using Solutions, Not Products
- Role Reversal: Will the Cloud Transform the IT Department Right Out of a Job?
- Social Engineering – Industrialized Exploitation of Human Helpfulness
- Step One in Mobilizing Your Contact Center: Send Your Agents Home
- A Penny for Your Thoughts
- Beware of Public Clouds Bearing Too Many Gifts
- The Steve Jobs Influence on IT is Now
- The Virtualization Bulldozer and Security: Time to Get Your Head Out of the Sand
- Benefits (and Challenges) of M2M Deployments
- Data Center Fabrics: Enterprises Often Need a Networking Tailor
- SMEs and the Public Sector Point the Way to Selling UC, as Vodafone UK Demonstrates
- What’s Next for UC and Virtualization Software in Private Clouds
- Compliance and (In)Security
- When is a Tablet Not a Tablet?
- Evolving Your Fixed-line Data Network to a New-breed, Flexible and Cost-effective Beast
- Have You Considered the Need for a Session Border Controller in Your Contact Center?
- When Vendors Attack
- Context is King
- Are Managed Services a Viable Answer to Mobile Device Mania in the Enterprise?
- Is Your WLAN Costing You Money?
- Hosted UCC Deployment: Enterprises Must Tread Carefully
- IT Market Upheaval Drives Opportunity
- Don’t Get Angry, Get Experience
- With Poison in the Well, Is It Time to Head for the Cloud?
- Rough Sailing Ahead for Mobile Applications
- When Slower Is Better: Low-Speed Ethernet Access Gains Ground
- Virtualization and UC: Strange Bedfellows No More
